Customer Testimonials
Sam was great, super helpful. Highly recommend!
For 40 years I continue coming back. EXCEPTIONAL. AS ALWAYS!
I worked with Colton for my services and he’s just the best. So nice and helpful. I’d recommend him, and Nate Wade, to anyone.
Nate Wade is very knowledgeable! Colton Sanderson was so professional and good at getting my car serviced! If you are looking for a place to get your car serviced, Nate Wade is your place!
Took my car to Nate Wade Subaru because my AC compressor went out. I replaced the compressor and the condenser myself. I needed the AC recharge but was turned away from a few companies because they didn't do the work. Aubrey Evans was my service advisor. She was amazing. she was very informative about everything straightforward with the price and made me feel comfortable taking my car to get fixed at a dealership (which I would normally never do). Like I said, I changed out the parts myself and just needed an AC recharge. I thought it would be ... Read More Google - Jun 21, 2025
I called and got an appointment in one hour and the routine maintenance service along with tire rotation was very quick; Less than an hour.
I was very satisfied with the quality of the service and arrived on time for my appointment. However, I felt It took a longer time to perform than I anticipated.
Helpful, communicative, and efficient. Great waiting area. And a washed car after service!
Great service
I think the add-on charge for "shop supplies" is total BS and is why I take my cars for service elsewhere if I don't have a coupon!
Quick service, good communication, friendly.
I'm always treated well, the customer service is great! The work is always done quite quickly.
Just great service
Colton my service manager does a Great job at understanding and listening to what needs to be done to my Vehicle. He takes Great care of my vehicle and keeps me informed. All your Staff does a Great job and are very Friendly.
Very pleased with the service provided. Sam communicated clearly and was a very helpful guide through the repair process.
Daniel at the service check in was great and David the technician was great!
This service provider is very thorough. I appreciated the video that came via text explaining the findings under my hood as well as my tire condition. Free wash job to boot. I'll always come here with my Outback.
When my car had a major coolant leak they diagnosed it immediately, fixed it in a timely manner, and communicated effectively. The price was fair and I especially appreciated Nate Wade and the team as we were traveling from out of town. Thank you
I always love going to Nate Wade Subaru. Everyone is very kind and knowledgeable, and you feel treated like you’re actually important ! 🙂 They also do excellent work. I highly recommend them.
Always fast and reliable service
First time taking me car to Nate Wade, they were fast, went over the details of my service and the price was fair. I will take my Outback to them for its next service.
Very helpful and courteous. Timing was just as expected to take. Feel very safe in my car now.
Service department worked on my car a day earlier than what my appointment was scheduled for. Very fast and professional.
As always, great service with personality! I was told it would take about 2 hours. It was about 1 hr 45 minutes. Access to snacks (I was surprised there were apples and oranges!) and wi fi. Everything went smoothly. Thank you.
I only had to have an oil change. Amber is a really good person who I like to come to when I am going to Nate Wade Subaru. I loved the video that I was given as well when they did a checkup on things. I was warned the back brakes will need to be changed next time.
Amber was able to fit me in without an appointment- not just for an oil change, but for brakes too. Friendly and fast
Great service and the employees are top notch!
Had an appointment for an oil change. Service center took the car right in, no waiting. Oil change and multi point inspection was performed within 30 minutes. Would highly recommend.
I had something fixed with my stereo system. One of the cool things was they gave me a price on a quote last October but now in June almost a year later they gave me the same price. And they have great customer service
Well taken care of yet again by Nate Wade, shout out to Sam and his crew!
I went to Nate Wade today for my cars regular check up. Amber helped me right away. I waited and was out in less time than expected.
I love the express lane at Nate Wade Subaru. Fast, efficient and courteous service – can’t beat it!
As always, efficient and pleasant experience!
Great service. Fast and correct.
Service was great!
Everyone here is super friendly and hospitable! They even have a Mother’s Room which made my waiting experience with my 3 month old son so much easier! Thank you!
Sam was friendly and helpful.
Daniel was courteous, explained the services recommended for my vehicle, and discussed the pricing. The service was fast, easy to schedule and within my budget.
Prompt, friendly, professional, knowledgeable, efficient, problem solved.
My wife drove her new Subaru to Nate Wade Subaru for her first free oil change and tire rotation. The dealership was very professional and detailed. Even attached a video of all they had done.
Service was fantastic! It was a super busy day, but I waited far less time than expected. Aubrey was really helpful in getting me a quote for some additional work. Appreciate the video report card as well!
Nate Wade never disappoints! The service people are efficient and knowledgeable. The person I had today went the extra mile when I asked if anyone would take a few minutes and vacuum out my car. When I got my car back, washed AND vacuumed out. Thank you Nate Wade and Aubrey.
Sam was great
Nate Wade has taken care of me since becoming a customer by bringing my used cars to them. This built trust that has led to the purchase of two new vehicles from them. They continue to exceed expectations.
Excellent experience getting my emissions test. Very quick, and was informed that my tire rotation could wait. I appreciated this along with how accommodating and polite all the staff were to me.
Check in was easy. Amber is TERRIFIC! Services were fast, waiting area is great. (Turn on the TV). The video of my car is impressive as is that your Sertce Advisor came out to the waiting area to find me! I’m IMPRESSED!
As always, I am very happy with the work preformed by Nate Wade service on my Subaru forester. All work I requested to be carried out was done quickly, cleanly, and at a fair cost. All of the Nate Wade mechanics always are friendly, professional, and totally put customer happiness right at the top of their day. Johnny Meas got me in this morning and Sam got me out the door . Both handled very nicely as far as this customer is concerned. Thank your team for again. They are a terrific bunch of people.
Went in for regular maintenance. Technician Sam was very courteous and straightforward.
Jody and Wes were very kind, patient and helpful in helping me select and purchase a vehicle. They made a normally painful process very painless; I absolutely recommend seeing them at Nate Wade Subaru!
Great people. Have had two good experiences. The last two maintenance required where free. For some reason it cost me 50.00 on my last visit not sure why that changed.
Excellent service!
Audrey was great to work with. Kept me informed with the whole process
Quick turnaround, clear communication, highly professional and dedicated staff, and all at a fair price. Well done!
Generally the service was good but the loss of one star was due to forgetting the complimentary car wash of which I mentioned twice and showed a coupon.
Nice, friendly service!
Best dealership I have ever delt with. Always working hard to get it right at a fair price
The rep was polite and listened when I asked questions or gave info about my car. But overall my experience became much less cordial when I asked question about their recommendations. They got new management a while ago and you can feel the difference. This isn't the place it used to be.
Showed up at around 2pm on a Friday to get an oil change. The runner politely told me that without an Appt they may not be able to service my car today. He gave me a couple other options for return such as Monday. I explained I was going out of town on a road trip and was hoping to get the oil change before, that I usually come on a weekday morning without an Appt and didn’t realize Friday afternoon would be so busy. He told me to wait and he would see what he could do. He ... Read More Google - Jun 1, 2025
Always friendly and keep your status up to date as you wait.
Nate Wade Subaru’ service department is great! The staff is always welcoming and kind! I was sad to hear that Darius is no longer there but Amber assisted me and she was great!!! (:
Attention to detail, friendly, expert knowledge and quality services
My Service Advisor is fabulous. He listened while I explained the problem with my car, and made sure everything was addressed. I totally Trust his advice. Thank you . I have been a customer at this Suburu dealership since 1973. Way longer than my advisor is old . Daniel was fabulous. He really knows how to take care of customers.
It was fast. All details were explained. The service writer was friendly and courteous.
I have had my Subaru’s serviced at Nate Wade ever since my wife and I bought our first Cross Trek in 2016. In my opinion, their dealership and Service Department are unmatched. Their customer service may be as good as I have ever experienced and I’m not just talking about the auto industry.
Subaru is the greatest..
Amber was really helpful, got my car in, if the car needed work she let me know. She was very respectful.