Customer Testimonials
Bought several cars from here. Easy going and pleasant to deal with on the sales side. Sam in the service dept gets the servicing done in a fast, no hassle, efficient way. Decent waiting area with coffee. On an older Subaru we shopped around for servicing and repairs and the pricing was equivalent for equivalent parts used.
I have just under 90,000 miles on my 2019 Subaru Impreza and asked for my CVT to be drained and filled, my coolant to be flushed, and my front and rear differentials serviced too. All three services took less and 3 hours and the price was very reasonable. I love my Subaru and am grateful for people who work for their dealerships who do too.
Overall satisfactory service experience with the manager's (Daniel Jensen) attentive response and detailed report on my vehicle's status and needs. Truly recommendable.
I cannot say enough good things about my service experience here over the years. I’ve brought my car in many times, and worked with many different service reps, and it’s never been less than fantastic. Kind, friendly, incredibly accommodating, and very transparent and never pushy when it comes to the repairs they recommend. I drive almost an hour to come get my service here because I wouldn’t take my Subaru anywhere else. 10/10 would recommend!
Great communication!
I’m always pleased with the service I receive at Nate Wade.
My service was great and I was only there 30 minutes
Nate Wade is always so great to work with. The service center is always clean, friendly and welcoming. Their service is top notch. All their technicians are super friendly and very informative.
Aubrey was great, as usual, in looking over our cars & keeping us updated.
Timely professional service.
Cade and his crew were amazing!! Super helpful and efficient.
This was the best experience I've had with the Nate Wade Service Dept. I really appreciate Rylan and those who worked on my car.
Windshield replacement. Warranty service
I showed up without an appointment for an oil change hoping they could get me in. They went out of their way to get my car taken care of. Super quick service! Great customer service!
Excellent customer service. Courteous and thorough maintenance of my vehicle. Highly recommend.
I was told it would take 45 minutes. Only took about 15 minutes.
Well done
Love their service and care with my Subaru. Rylan was super fantastic to work with!
Gave me priority service on an emergence repair of my skid guard.
Daniel and Aubrey are both wonderful!!!!
Nate Wade’s service department has performed well over the 26 years I’ve taken my vehicles there.
Very friendly, efficient & professional.
Amazing staff - easy to book appointments and the oil change took less than 20 minutes! Staff explained the process & details when I arrived, updated me while I waited and when they finished.
I have nothing to say but it was great! The service & the Service Advisor were also great!
Very thorough and friendly.
Fast and efficient.
For being so young, Cade Tyrell , my Service Advisor was very knowledgable and easy to work with. After the tech’s inspections, Cade explained additional recommendations that made sense without making me feel that he was trying to upsell me on things I didn’t need. The visual report from the tech was very helpful also. And my extended warranty even covered part of it. Cade is a very valuable asset to your company! Very good experience!
We were very satisfied with the most recent service.
Fast service and comfortable rest area, pet friendly. 👍
My service advisor, Daniel Jensen, previously a mechanic, was extremely helpful and competent. I'm very pleased with the quality of work performed on my 14-year-old Impreza.
The team is knowledgeable, attentive, and excited to sell you the car you want. At no point did I ever feel pressured into any options I didn't want or that didn't make sense. They actively make sure you are getting the best deal for your situation, and are always open to feedback.
Nate Wade Subaru is an amazing dealership who truly cares about their customers and doing great work for a fair price. Our son is in college in SLC and for three years had a Subaru Outback which Nate Wade serviced. When he first moved out, he tried other private Subaru service centers, but none of them provided the fair pricing or service Nate Wade provided. This past summer, I had to buy our son a VW Tiguan and drive it out to SLC. We tried the local VW dealer twice with very poor results and ridiculously high estimates. Even though ... Read More DealerRater - Mar 5, 2025
We bought a used Subaru Outback from them and the experience was beyond anything we had hoped for…the salesman was cool and knowledgeable and the staff treated us like family. Great dealership.
Enjoyed the flexible used car purchasing experience and approachable sales and finance staff. Highly recommend!
Definitely want to share my experience with Nate Wade Subaru. I brought my recently purchased used 2014 outback in because I was missing a spring that would allow my gas cap cover to release. Upon inspection it was discovered that I had a cam carrier leak and would need a cam carrier reseal which was going to be an expensive repair. I worked with Colton throughout the whole process and he was extremely helpful in explaining the status of car and the necessity of the repair. Being that I had purchased the car so recently I had an extended warranty that ... Read More DealerRater - Jan 27, 2025
Kyra Ravill made the transaction easy and timely, went the extra mile. I enjoyed the process.
I'm not sure I will buy a Subaru (I was in the market for a truck and peeked at an Outback at the urging of a friend) but wanted to recommend Dalton in sales. If he were selling a truck, I would buy from him. Very helpful, very friendly, not obnoxiously salesy like most of the other salespeople I have met in this process. Honestly, I considered the Outback just to deal with Dalton.
The advisor Jorge Reyes and his team are amazing! Loved my experience with him and the service provided. Thank you!
It was such a pleasure to work with Larry Grobstein and Dalton Remigi on purchasing a new car. They both listened and to me and answered all my questions and gave me all the requested information in a timely manner without all the "normal" car buying headaches. I can't recommend both of them enough. When it came time to talk to the finance department Nick Poulos was a pleasure to work with. He walked through and explained everything concerning the purchase of my new vehicle. It is employees like this that make people like me want to ... Read More DealerRater - Dec 7, 2023
Nicholas Poulos and Kyra Ravill were amazing to work with! 10/10 recommend coming to Nate Wade Subaru!
I had a good experience shopping for a vehicle. I did not feel pressured to buy a vehicle. Thanks
Nate Wade was a great car buying experience! Kevin Flores was a pleasure to work with!
Mario is the best. This was my first time buying a new car, Mario walked me through everything. He’s very nice and considerate.
Great experience, quick process, awesome car. Highly recommend nate wade subaru to anyone in the market.
The whole experience was easy and not stressful in the least. Nathan was awesome he was the one I initially spoke with and then Nick was the one that handled the contract he was I can't even say enough about Nick he was so funny and fun to talk with an easy going in Dan was extremely helpful when it came to having the car shipped he was also the best easy-going and helpful. It's a second car I had shipped from another state and it went beautifully. I can't thank Nate Wade Subaru enough. All three ... Read More DealerRater - Oct 20, 2023
Straightforward, no frills car buying experience. Can’t complain, and would buy from Nate Wade again (though hopefully not too soon).
All of the individuals involved in helping us purchase our new Ascent are highly capable professional people. We have been Nate Wade customers for years as a result of the dedication of our interaction with both Nick Westover and Nick Paulos.
This was the easiest and most relaxing car purchase that my wife and I have ever experienced.
Was very knowledgeable and kind and answered all my questions. Did not feel pressured in any way. Purchased my second Legacy.
Great experience! Everyone I interacted with was welcoming, friendly, and absolutely no pressure. Total transparency on the used car I purchased. Jodi and Nathan were amazing and made everything smooth, stress-free, and an absolute pleasure. 20/10 would recommend Nate Wade Subaru!
Normally I don’t have any issues with this dealership. I was in recently for service, we’re supposed to check fluid levels, I don’t think they did, I had to put washer fluid in my car myself.
Nate Wade is professional, offer great customer service on both the sales and service side of the business. I would highly recommend and hope they keep up the great job.
Always outstanding service driven by outstanding people. Honest with plans and service and never pushy on suggested items.
Great place fantastic customer service Never disappoint Great place to get your car serviced i
Welcomed and all services completed in a timely manner! Bonus they washed the car too.
The person I worked with was really helpful and really nice! Great customer service. However for having an appointment it did take quite a long time just to look at my vehice.
Smooth appointment process for the oil change. They did a good job and got me in and out quickly and I appreciated the complimentary car wash. The video of the inspection walk around was fun.
Nate Wade is the nicest and most customer focused dealership I have ever purchased a vehicle from.
Nathan worked with me over the course of a few weeks through email, text and calls to answer questions and concerns. He is a polite and patient professional, but also warm and friendly. Everyone at the dealership was welcoming and there was no pressure. We came from about 200 miles away and were planning on making a day of the car search process. We spent about 7 hours there and were able to test drive several different vehicles and given space to weigh the pros and cons of our choice. We are thrilled with our Subaru!
I love working with Dave Waltman and NIck Poulos. I have purchased many cars from Nate Wade and each time I have had an amazing experience.
complete customer service all around and yes if wait have snacks and drinks a plus. always excellent fair and honest love them
Always a good experience at the service department. Don't like that you scaled down the amenities in the waiting room. Everything explained to me. A good general experience. Nothing out of the ordinary which is why I gave 4 stars. Nothing exceptional happened
It was nice to have a comfortable place to work while I waited 4 hours for my car to get work done. I wish there had been more snacks.
Very helpful and honest while helping me find a car within my budget in a timely manner.
I get the best care, with good explanations and services! Prices are always fair too!
Prompt, professional. Excellent service. They have never overcharged me and are so honest. I did something dumb once and washed my car with the gas cap open. They were so nice aboit helping me navigate the whole thing and charged me less than they quoted because they did not need to do as much work as anticipated - I wouldn't have known any better. And that's just one example of their honesty (been going there aboit 10 years)
Vehicle was serviced (Oil Change) and washed before I could even finish getting lunch nearby.
Excellent communication and super speedy service! I was given phone calls or texts along the way and they even called me in the middle of my routine service to tell me they had found a problem. They didn't try to scare me into having it fixed either, I really like that it wasn't high pressure and they understood that I needed to check my budget before I could okay. The additional fix. Always get great service from these guys!
My salesman was professional, efficient, and direct. Everything he told me he would do. He did very satisfied.
Professor yet personable. And I like that they advise on possible future repairs without inflicting pressure to do it immediately.
The staff are extremely helpful and you can tell they care. They made my first car purchase easy and stress-free.
They were pleasant, on time, and completed the work requested. And they were honest, helpful
I like this dealer because Friendly staff, Clean area, and knowledgeable. Also, having snack available is great, specially when I have to come for service during my work break, Thanks for that.
It was easy to make appt. Gerald listened to the problems I was having with the car.
Very concerned about my needs to keep my Subaru in great shape and comfortable Awsome service.
Nate Wade Subaru is excellent. Fast, friendly service. The service scheduler, the receptionist and other personnel were friendly and kind- answering my questions and concerns. As a 1st time customer new to SLC, I couldn’t be more impressed and pleased. Keep up the good work. Looking forward to another great experience at my next scheduled service appointment. Go Nate Wade!
I could take my car other places to get service, but drive from Draper to service my car with Nate Wade. I have never had a bad experience there and never wait long either
Nate Wade has a great service department - always fast, efficient, and friendly. The waiting area is a pleasure to visit. It is always clean and offers complementary snacks and beverages.
The staff is always very helpful and knowledgeable. The service department is very thorough. The waiting area is clean and comfortable. The entire staff is always an inspiration and a lesson on how to treat people. Love this dealership
Nate Wade Subaru made the process of buying my first car very easy! I didn’t feel pressured to buy a car that I didn’t want or couldn’t afford, and everything was fairly straightforward. They were also willing to put my car on hold for me because I wasn’t able to buy it the same day.
Did a good job with the oil change, didn't take long, but lost the cap to the valve stem when they rotated and checked the tires. Also failed to reset the oil change counter on the instrument settings.