Customer Testimonials

They were all very courteous and accommodating. The waiting area is also very well stocked with snacks, which I loved. The only iffy bit was that my car had a bit grease on the seat, steering wheel and door. Easy enough to clean off though.
Amazing service! They got my car in right away and communicated with me every step of the way Aubrey was so kind and great to work with:)
Quick and professional
Always good customer service. Staff is very friendly.
Love the service I get at Nate wade! Friendly, professional and quick. Thanks
Daniel did an awesome job helping me. I appreciate him and his knowledge.
Good service, asked sales staff about my end-of-lease options while waiting.
Always professional and prompt, and clear communicators on what my old Outback needs and what it will cost.
Purchased an oil change package three for $200 vs. other Sandy’s location $300. Priced better and friendly service techs.
Recommended, communication is spot on. Oil change . Your employees attitude is so nice!
Great service to install hitch as part of new vehicle purchase.
I had a warranty issue that I didn’t know what covered. Once I finally talked to the right people at the dealership the entire process went smooth. I was able to schedule service immediately get everything done for no charge and even schedule a loaner car. Everyone was so helpful and I’ll continue to use for my next Subaru purchase.
I have got service of my vehicle since a long time from Net wade Subaru, SLC very well.
I’ve had consistently good experiences with the service department of the Nate Wade Subaru dealership.
Kind employees, comfortable waiting area, fast service.
Good service, friendly and knowledgeable staff. Particularly appreciate detailed estimates and multiple communications as well as the options to be driven in town while service is being completed. Thanks for the rides Mike!
Came from Texas by car and needed an oil change today before going back home (2026 Wilderness Forrester). The Latino gentleman with glasses took great care of me and Aubrey was so pleasant upon my arrival here. I love when folks truly take their job seriously and with great care. This was the first errand of my day today and these great people truly set the tone for the rest of my day/trip. Yall have no idea how thankful I am to come across such fine customer service for my brand new forrester. God bless!
Service manager Daniel Jensen was exceptional. He was knowledgeable, thorough, & went the extra mile to take care of me. A true asset for Nate Wade service! 👏🏼
Done in a timely manner. Explained everything they were going to do or needed to do before they done it
Daniel was super well mannered and super helpful with all my questions and concerns I had. Will be going back to him
My experience was amazing. My service provider was excellent. Knowledgeable, friendly and looked happy with his job. Will only go there for service
Always helpful, convenient, and thorough.
I have had nothing but great experiences with the humans who work here but Brooke the AI scheduler is frustrating and confusing. If I only want to schedule something, she's fine, but I usually have a question or two that she can't answer. And it is not very easy to get to a human. Please hire a person who can answer questions (like giving quotes, recommending services for a specific issue, etc.) Anyway, the actual people here do great work and give excellent customer service. Thank you for always helping me out!
Got my Forester in right on time and kept me informed as the work was proceeding. There is a pleasant waiting area and the car was ready a little sooner than expected. Great service!
Always professional and helpful. My vehicle is still on warranty, so no cost to me, but they treat me like a valued customer.
My recent experience this month with Nate Wade Subaru was great. Daniel Jensen my service advisor was awesome! He coordinated for my husband and I a major servicing of our Subaru Outback. Daniel is professional, knowledgeable and friendly. We appreciated how well Daniel listened to us and answered our questions. He kept us informed on the assessment and needs of our vehicle. Our Subaru is now in great shape and running beautifully. So good to work with Nate Wade and its competent staff! Thank you again, Daniel, for excellent customer service. Gail
Johnny was exceptional. Went out of his way to make things work for me. Even without an appointment
Nate Wade is the best place to not only purchase a car, but also have it serviced. My family has bought a total of four vehicles from these folks. The service peeps also do a fantastic job.
Colton and his team in the service department at Nate Wade are absolutely incredible. They went above and beyond to take care of me and ensure my problems would be solved! I would recommend to anyone needing consistently good work on their Subaru!
Great service at Nate Wade Subaru, SLC! I could track the maintenance progress through a link they shared with me. Also they helped me out to renew the vehicle registration. Fantastic service!!
Good install of my rear wheel assembly
Always great work and customer service.
It was a quick and efficient visit. Everyone was super helpful and informative.
Fast, Friendly and Very Informative
Fast friendly service, I needed a Quick Lube and asked for my car to be looked over for an out of state road trip. The service team said it would take an hour to an hour and a half, it was about 45 minutes.
Very quick, would have given 5 stars if they would have wash my car. I was disappointed that the cars around me were washed and not mine.
Roberto Reyes was amazing!
The service was very thorough and they explained the procedures done on my Forester. Service was quick and friendly.
We had a great experience. I appreciated that after I approved the estimate, they went out of their way to look and previous record and reduce my bill.
Took too long for us to be greeted, staffs just staired at you. Rylan had initiated and reviewed why I was standing there and ask politely. Solved our change oil problem in just a matter of 40 mins. Shoutout to Rylan for taking care of us plus the bill when power went out. DOG FRIENDLY ENVIRONMENT AND VERY CLEAN WAITING LOUNGE. Thank you Nate Wade my furr babies are happy and so am I.
I get my oil changes here as well as regular maintenance. Generally have a very good experience
Absolutely love working with Johnny! Always takes care of all of our Subaru's!
Daniel was a rockstar. Someone give that guy a raise. We drove down from Montana (probs shouldn’t have), but he didn’t judge our situation. He came with solutions and a good sense of humor. He balanced our financial situation with the must-have repairs and laid it all out for us. Service was quick, loaner car was perfect, and our car was back in action. 10/10 for Daniel and the service team!
The best dealership service department! Most dealerships will take hours to do a simple oil change. It's expected that at a dealership they will not prioritize you if you make an appointment. Nate Wade Subaru actually does honor & prioritize appointments. They are fast, respectful, & do great work.
They are always great to deal with in their service department.
This is a great group of people. It took a while to get everything done but my wife loves her new car.
Reasonably fast quality service.
Fast and professional customer care
Nate Wade service was amazing. They kept me updated on the process of my car and were very friendly and accommodating.
Always on task
Everything went well. No problems.
The service advisors were willing to go above and beyond to help with a tricky situation. We appreciated their quick attention to the matter.
Quick, fast, thorough, and polite. Gotta love Nate Wade Subaru
Great to work with. Got my car in and out without any pressure or unnecessary items.
My service advisor, Daniel Jensen, previously a mechanic, was extremely helpful and competent. I'm very pleased with the quality of work performed on my 14-year-old Impreza.