Customer Testimonials
Nate Wade and the employees always have done an awesome, exceptional job for me. I love working with them. Thank you so much for caring about your customers.
Everyone was very polite. I appreciated them telling me what I could expect. I was kept informed by them giving me a text message of how to reach my supervisor if necessary.
Normally I don’t have any issues with this dealership. I was in recently for service, we’re supposed to check fluid levels, I don’t think they did, I had to put washer fluid in my car myself.
Nate Wade is professional, offer great customer service on both the sales and service side of the business. I would highly recommend and hope they keep up the great job.
Always outstanding service driven by outstanding people. Honest with plans and service and never pushy on suggested items.
Great place fantastic customer service Never disappoint Great place to get your car serviced i
Welcomed and all services completed in a timely manner! Bonus they washed the car too.
The person I worked with was really helpful and really nice! Great customer service. However for having an appointment it did take quite a long time just to look at my vehice.
Smooth appointment process for the oil change. They did a good job and got me in and out quickly and I appreciated the complimentary car wash. The video of the inspection walk around was fun.
Gerald listened to my concerns and did thorough assessment and fixed the alignment problem that was found. Thanks so much.
Nate Wade is the nicest and most customer focused dealership I have ever purchased a vehicle from.
Nathan worked with me over the course of a few weeks through email, text and calls to answer questions and concerns. He is a polite and patient professional, but also warm and friendly. Everyone at the dealership was welcoming and there was no pressure. We came from about 200 miles away and were planning on making a day of the car search process. We spent about 7 hours there and were able to test drive several different vehicles and given space to weigh the pros and cons of our choice. We are thrilled with our Subaru!
I love working with Dave Waltman and NIck Poulos. I have purchased many cars from Nate Wade and each time I have had an amazing experience.
complete customer service all around and yes if wait have snacks and drinks a plus. always excellent fair and honest love them
Always a good experience at the service department. Don't like that you scaled down the amenities in the waiting room. Everything explained to me. A good general experience. Nothing out of the ordinary which is why I gave 4 stars. Nothing exceptional happened
Had a few problems with my car but they all got fixed. Rob and Hardy are the best
Quick reliable oil change, tire rotation, and standard maintenance.
It was nice to have a comfortable place to work while I waited 4 hours for my car to get work done. I wish there had been more snacks.
Very helpful and honest while helping me find a car within my budget in a timely manner.
I get the best care, with good explanations and services! Prices are always fair too!
Best dealership ever! If everybody’s service department could be like there’s car dealerships in general would have a better rep. So grateful I found these guys.
Prompt, professional. Excellent service. They have never overcharged me and are so honest. I did something dumb once and washed my car with the gas cap open. They were so nice aboit helping me navigate the whole thing and charged me less than they quoted because they did not need to do as much work as anticipated - I wouldn't have known any better. And that's just one example of their honesty (been going there aboit 10 years)
Vehicle was serviced (Oil Change) and washed before I could even finish getting lunch nearby.
Excellent communication and super speedy service! I was given phone calls or texts along the way and they even called me in the middle of my routine service to tell me they had found a problem. They didn't try to scare me into having it fixed either, I really like that it wasn't high pressure and they understood that I needed to check my budget before I could okay. The additional fix. Always get great service from these guys!
My salesman was professional, efficient, and direct. Everything he told me he would do. He did very satisfied.
Professor yet personable. And I like that they advise on possible future repairs without inflicting pressure to do it immediately.
The staff are extremely helpful and you can tell they care. They made my first car purchase easy and stress-free.
They were pleasant, on time, and completed the work requested. And they were honest, helpful
I like this dealer because Friendly staff, Clean area, and knowledgeable. Also, having snack available is great, specially when I have to come for service during my work break, Thanks for that.
It was easy to make appt. Gerald listened to the problems I was having with the car.
Very concerned about my needs to keep my Subaru in great shape and comfortable Awsome service.
Nate Wade Subaru is excellent. Fast, friendly service. The service scheduler, the receptionist and other personnel were friendly and kind- answering my questions and concerns. As a 1st time customer new to SLC, I couldn’t be more impressed and pleased. Keep up the good work. Looking forward to another great experience at my next scheduled service appointment. Go Nate Wade!
I bought a 2022 Subaru Ascent from Nate Wade Subaru. I live in Colorado and over the phone I had to rely entirely upon one individual, Nick Westover. Nick is a honest, professional who knows the Subaru Automobile product extremely well. Nick, spent time, taking videos of the vehicle, seeking answers and representing my desires to management. I am certain if it had not been for Nick’s help, patience and his professional attitude in making sure that I was completely comfortable, I would not have made the trip to purchase the vehicle. We like the vehicle. Thanks Nick Jim and ...
I could take my car other places to get service, but drive from Draper to service my car with Nate Wade. I have never had a bad experience there and never wait long either
Nate Wade has a great service department - always fast, efficient, and friendly. The waiting area is a pleasure to visit. It is always clean and offers complementary snacks and beverages.
I wouldn’t take my Subaru anywhere else. The customer service can’t be beat.
Multiple purchases from this dealer, always above expectation on service level
The staff is always very helpful and knowledgeable. The service department is very thorough. The waiting area is clean and comfortable. The entire staff is always an inspiration and a lesson on how to treat people. Love this dealership
Jeremiah was great!
Nate Wade Subaru made the process of buying my first car very easy! I didn’t feel pressured to buy a car that I didn’t want or couldn’t afford, and everything was fairly straightforward. They were also willing to put my car on hold for me because I wasn’t able to buy it the same day.
Great fast service department. Nice waiting area as well
Did a good job with the oil change, didn't take long, but lost the cap to the valve stem when they rotated and checked the tires. Also failed to reset the oil change counter on the instrument settings.
The service was beyond amazing. When my vehicle wasn’t looked at the day of my appointment a loaner was provided.
Came in for a routine oil change and the tech discovered the front brake pads were worn beyond limits. Discs were “warped” too. No problem and I’m grateful they found the issue. My problem is with how long it took to make the repairs. Johnny did apologize for his time quote being off; I appreciate that. Also, I appreciate the free shuttle ride to get something to eat while I continued to wait. However, I didn’t appreciate the disconnect that occurred for the ride back to the service center. Evidently the person I spoke to over the phone ...
I have been a customer since 2001, I always get honest and great service, I would not go anywhere else.
Jeremiah Hoopes was great to work with and knew his Subaru products very well. It was a very pleasant experience and the rest of the sales staff was great. I would recommend them to my family and friends.
The service advisor Derrick “Hardy” Hardy was fantastic. Hardy kept me informed of the status, and was a pleasure to work with. I am very pleased with the repair the technician completed on my car.
Service completed in a timely manner. Upfront pricing. Quality work. Easy to work with. Appreciate the manner in which I was addressed.
This service was wonderful. Nate Wade was amazing through the car buying process and throughout the servicing and any issues I ran into.
All my experiences at Nate Wade have been very positive.
Always fast. Always easy to work with. We really appreciate these guys
Second purchase at Nate Wade. This dealership has been very good to me from purchases to service I have been well cared for.
The techs at Nate Wade are honest and awesome. I feel safe taking our cars in and trusting they will do what needs to be done.
Love Nate Wade Subaru for their fast and efficient and honest service. Always treated with total respect no matter how busy they are. Wouldn’t go any place else!
Great overall experience. Transparent pricing and good value.
I couldn’t be happier with how I was recently treated at Nate Wade Subaru! Derek was my technician, he was very helpful and clear in his communication. He followed up often and was very kind. I was provided with a car while mine was being fixed which was covered under my warranty (they let me know without even having to ask). So happy and appreciative of the care and service I received!
Nate wade Subaru is always pleasant to work with. They inform you of what needs to be repaired and why.
I dropped my car off about 5 hours before my appointed schedule. They finished within the hour after drop off. Outstanding speed and efficiency.
Took care of the clunking noises and hub bearings. Fast oil change service.
I've been a client of Nate Wade Subaru since 2005 and they have never failed to take care of our needs. Thankfully now that the pandemic is over, it's a little easier to get an appointment.
They always seem to have the customers first in their approach to get things done, right
Great service. It was fast, so I was able to wait.
Always fast and communicative!
Everyone was courteous and efficient. They were friendly and prompt and they gave me a cookie!
Quick, easy, and friendly service! I’ve never had an issue with Nate Wade, or any of their employees. They do their best to ensure their customers are taken care of. Whether it’s free snacks or a complimentary Lyft ride, they have their customers best interest in mind.
Darius was efficient and professional and communicated the situation well with our tires. Highly recommend him and the whole team at Nate Wade.
oil change, headlight replaced. I love the Express Service
I have always received convenient, quality, and efficient service. They are great with their customers.
Loved it, grateful for the time I spent there. The people there where so welcoming and willing to help with anything
Experience was smooth, hustle-free and respectful. No commission breath or haggling. Rob was there to help us get the car that was the best fit for us, not bolster up his pay check. We were in and out with a new car in just a couple of hours. Highly recommend.
Nate Wade is THE BEST in Sales, Service, Finance, and Delivery. I don't take my car anywhere else!
I always receive great service. They let me know what was going on and took the time to check on warranty eligibility. Thank you
Their service department is second to none. They are professional, honest, knowledgeable and incredibly kind. I would recommend them to everyone.
Had a great experience getting my new car at Nate Wade. Loved the way we were treated!
We don’t hav our car yet. We don’t have our car yet thank yo
The people at Nate Wade Subaru were so nice, and their selection was great. I’d 100% buy here again and refer them to my friends and family.
Of 14 new cars and 14 dealer service departments this is the first none to provide excellent customer service and a service department I trust.
I have never felt as welcomed or respected when buying a car! Thank you! I will be coming back!
Fantastic customer service, excellent communication. Professional environment. I will definitely recommend all my friends and family.
Friendly staff. Relax environment. No pressure. They don't push you to buy a vehicle. Everyone smiles. After a while you develop a friendly relationship.
Great folks to work with, Mia and Brock are the best and the service department is great too.
Very courteous staff, good and reliable work on my car, clean and pleasant facilities to wait for service to be completed. Work was completed quickly.
My battery died on a Thursday evening. I had it charged by my son and called the service department at Nate Wade. They were very helpful. I brought my car in the next day and my battery was checked and charged.
Our service and warranty work was awesome. They handled everything perfectly and quickly. We were even given a loaner car because one of the parts wouldn’t arrive until the next day. Thanks to Darrius and all of the Nate Wade staff.
All was as expected.
Service representatives were very helpful and technicians were able to get my car back up and running with no issues
Service was completed quickly. Dealership is always neat and clean and service writer kept me informed of progress on my car.