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Happy & Heard
It’s the first Subaru I’ve owned and the first time dealing with their customer service at 1207 S Main, Salt Lake. I was very pleased with the two service advisors that took care of me. My car is still under warranty but needed an Apple Car Play update, it wasn’t serious but I appreciated their help as I had a lot of questions.
Nick was so, so nice! I had a pretty stressful morning after my car was broken into and all of my makeup, along with a few other things, was stolen. Definitely not the best way to start a Friday the 13th! But Nick completely turned my morning around. He made a rough start to the day feel a little brighter and helped me look beautiful and feel ready to take on the workday. So grateful for his kindness and for making a not-so-great day a whole lot better! ❤️
Bought several cars from here. Easy going and pleasant to deal with on the sales side. Sam in the service dept gets the servicing done in a fast, no hassle, efficient way. Decent waiting area with coffee. On an older Subaru we shopped around for servicing and repairs and the pricing was equivalent for equivalent parts used.
I have just under 90,000 miles on my 2019 Subaru Impreza and asked for my CVT to be drained and filled, my coolant to be flushed, and my front and rear differentials serviced too. All three services took less and 3 hours and the price was very reasonable. I love my Subaru and am grateful for people who work for their dealerships who do too.
Overall satisfactory service experience with the manager's (Daniel Jensen) attentive response and detailed report on my vehicle's status and needs. Truly recommendable.
I cannot say enough good things about my service experience here over the years. I’ve brought my car in many times, and worked with many different service reps, and it’s never been less than fantastic. Kind, friendly, incredibly accommodating, and very transparent and never pushy when it comes to the repairs they recommend. I drive almost an hour to come get my service here because I wouldn’t take my Subaru anywhere else. 10/10 would recommend!
Great communication!