Customer Testimonials

2022 dealer of the year

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DealerRater Oct 2, 2022

I loved every experience I had at Nate Wade Subaru. Everyone was helpful and informational and patient. Eric made my purchasing simple and convenient. Thank you!

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DealerRater Sep 30, 2022

Eric was so great! He was so helpful and went above and beyond to make sure I was completely satisfied with my new Forester!

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DealerRater Sep 22, 2022

Great experience with Eric Lithgow securing a hard-to-find Forester Sport in the color and with packages we wanted. He also made the final transaction easy and pleasant.

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DealerRater Sep 22, 2022

This is our 7th Subaru, 6 purchased from Nate Wade. Eric helped us with the last 3. Exceptional customer service. We are always made to feel welcome and valued. Paul in finance made everything stress free. Highly recommend this dealership!!

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DealerRater Sep 22, 2022

Exceptional customer service, feels like family here! Highly recommend for anyone looking for a car!

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DealerRater Sep 18, 2022

You know you have a great sales rep when he programs your favorite bands Sirius xm station in the number one spot on the presets! Thanks for everything Eric.

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DealerRater Sep 13, 2022

I bought my 2nd Outback in 1997 and have had it serviced there since then, I am now looking for my 3rd Subaru from this Dealer. You might say I am a fan. My 1997 is going to my son who now needs a car since his (not a Subaru) died.

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DealerRater Sep 13, 2022

I am very excited and looking forward to putting some miles on this fabulous Crosstrek!

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DealerRater Sep 10, 2022

Eric and the dealership were very easy to work with. Everything was straightforward and smooth. Will definitely buy through nate wade again.

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DealerRater Aug 23, 2022

Eric is a gem. He worked hard to get both cars to us with lots of communication and lots of calm care.

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DealerRater Aug 20, 2022

Friendly, flexible, fast - what’s not too like - they made car buying a very pleasant experience - and good prices

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DealerRater Aug 11, 2022

Very easy, no pressure. Fast and simple to work with. Thank you for the effort to get me what I needed Rich

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DealerRater Jul 23, 2022

Great car buying experience! Everyone was helpful and efficient. We appreciated the explanation of how all the technology worked inside the car, that made a world of difference. Eric was great and made the entire process very simple for us. I would recommend Nate Wade Subaru to anyone!

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DealerRater Jul 14, 2022

I had a great experience buying my car from Eric. I could tell he really cares and he made decision making simple and easy. Thank you so much!

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DealerRater Jun 27, 2022

Eric was very helpful in every aspect. He was patient while I was deciding which car I wanted, and wasn’t pushy in the slightest. He had answers to every question I asked about the vehicle and made the entire process smooth and easy.

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DealerRater Jun 10, 2022

I have been purchasing and servicing my Subaru’s at Nate Wade for over 35 years. Their employees are top notch and this was the best new car purchase experience. Keep up the good work!

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DealerRater Jun 8, 2022

Nate Wade service department is so caring. The employees are personable and polite and knowledgeable. I feel confident that they are taking care of my car and not just jerking me around because I’m a woman. Mike the service manager has been kind enough to explain to me the answers to my questions with words I understand. And they washed my car !

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DealerRater Jun 8, 2022

Expert. Attentive. Friendly. They always deliver as promised. Very fair pricing. Good atmosphere. Honest. Simply The Best!

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DealerRater Jun 7, 2022

Arrived early for Express oil change- they had my car in and out within 20 minutes.

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DealerRater Jun 3, 2022

The Service Department at Nate Wade Subaru is by far the beat dealership service group we have ever had. Our buying experience was also exceptional. If we are living here in Utah, when we need a new car, we will definitely be buying from them.

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DealerRater May 28, 2022

After 3 month wait our new Subaru Outback XT arrived Completing all the paperwork went well and we had a good experience. Kirk gave us a very good overview of the operation of the technology Eric and Tyler handled all other questìons that we had.

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DealerRater May 24, 2022

I previously used a different dealer in town for over 25 years. Was usually a line and when I needed a major service they were a couple of hundred dollars more. This is my second service at Nate Wade and I couldn’t ask for better service.

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DealerRater May 19, 2022

Always great service, friendly, and quick in and out! Free car wash made the experience that much better!!

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DealerRater May 18, 2022

Great communication and up front with everything. Car arrived early and had a great overview of features at pick up.

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DealerRater May 18, 2022

The service department at Nate Wade Subaru is excellent. Everyone is very polite and helpful.

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DealerRater May 14, 2022

No pressure, listened to what we wanted and found us the best deal for what we wanted.

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DealerRater May 12, 2022

Always the best service, no appointment required for oil change, plenty of room to wait and great snacks! Service is fast, respectful and friendly!❤️ Nate Wade Subaru. Shout out to Darius

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DealerRater May 11, 2022

I’m thankful Ken was patient with me and all my questions and phone calls. Love my car!

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DealerRater May 11, 2022

Super kind and knowledgeable personnel that helped in every step of the way when purchasing a new vehicle. Mario and Nick were outstanding. This is a fantastic dealership and I'm so happy I chose them!

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DealerRater May 6, 2022

I have been this dealership for over 14 years and always treated like a king. Eric Lithgow is an excellent representative for Nate Wade subaru. He is very attentive and pay attention to detail when I make a new car purchase.

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DealerRater May 5, 2022

Eric and his team took excellent care of us at every step. We would definitely purchase another car here in the future and recommend them to our friends.

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DealerRater May 2, 2022

I lease and service my Subarus at Nate Wade because I trust their no pressure, reliable sales and service.

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DealerRater Apr 29, 2022

Nate Wade personnel and staff provide very professional and knowledgeable service. They work timely and courtiously to help you get back on the road.

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DealerRater Apr 29, 2022

Nate Wade had an Excellent service department. We have had a few Suburus over the years and believe they are the best car for navigating our city in all 4 seasons.

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DealerRater Apr 28, 2022

Great to work with-friendly, knowledgeable, helpful, very easy process!I would highly recommend Nate Wade Subaru!

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DealerRater Apr 22, 2022

Usually buying a car is a long painful experience. Everything about my experience with Nate Wade was great. I ordered my Outback in February, and it was delivered a week ahead of schedule. Working with Eric, Kirk, and Nick was great…..they were knowledgeable, fast, efficient, and friendly. I love my new Subaru and I would highly recommend Nate Wade.

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DealerRater Apr 22, 2022

Courteous - quick and diligent very nice waiting room Device attendant was professional and answered all concerns

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DealerRater Apr 19, 2022

Ken Howe was amazing to work with! He does not come across as your typical car salesman- I felt like he genuinely listened to me and cared about me. He was so friendly and kind. He helped me get into an incredible car and I’m so excited about my first Subaru. We’re typically a Honda/Toyota family but Nate Wade Subaru does such an amazing job with their cars- we’re so glad we came here! Thank you so much for everything!!

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DealerRater Apr 18, 2022

Always efficient, effective in their work, and courteous, too! I am always pleased with Nate Wade service.

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DealerRater Apr 18, 2022

Immediate acknowledgement, prompt and efficient handling of oil change requirements. Snow tires were a separate issue. I cut my hand on a screw that lodged in the sidewall of one of my summer tires. Strange because it was in the plastic bag that I received last fall when my snow tires and wheels were put on. To my surprise last fall, the tire pressure gage in the valve stems were activated. Service rep, Jonny, told me sidewall puncture unrepairable. Ordered new tires which were mounted, paid for alignment and drove home. Disappointed that the valve stem sensors were not activated. ...

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DealerRater Apr 16, 2022

Ken Howe made the process of buying a car easy, stress free and fun! He is simply the best.

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DealerRater Apr 8, 2022

Excellent service and communication, streamlined and efficient, easy to go back to. Would recommend to anyone

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DealerRater Apr 6, 2022

Great people and service was fast complete even with no appointment. No complaints with the service department.

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DealerRater Apr 2, 2022

Their customer service, technicians, and car care are top notch. The very best there is.

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DealerRater Mar 31, 2022

Very professional and courteous, service was excellent, was in and out in no time, overall great experience

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DealerRater Mar 23, 2022

We were in an accident that totaled our 2020 Subaru. We didn't want to wait for a new car to be ordered. Ken was very helpful in finding us a 2021 Subaru that we are very happy with. Ken always comes through for us.

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DealerRater Mar 21, 2022

World class attention to service and speedy delivery of my vehicle while I wait in the lounge

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DealerRater Mar 15, 2022

Great experience purchasing a vehicle at Nate Wade! Tyler and Nick were very knowledgeable and friendly. They both made the process happen so smoothly.

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DealerRater Mar 15, 2022

They provided quick and easy financing for me! It was an overall great experience buying a car through Nate wade, and especially with Tyler Jones!

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DealerRater Mar 15, 2022

Ken Howe was great to work with! He worked with us and got us a great price, was very kind and helpful and was not pushy which we 1000% appreciated. Process was easy!! Thanks Ken and Thank you Nate Wade Subaru!!

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DealerRater Mar 15, 2022

I ordered a new Forester in early December with Ken’s help. He was great at checking on its progress and keeping me updated during the three months it took to finally arrive. He was easy to work with the entire time and someone I’d be happy to recommend in the future.

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DealerRater Mar 12, 2022

First time car buyer and I couldn’t recommend them enough. Kind, professional, and clean!

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DealerRater Mar 11, 2022

Nate Wade Subaru ended up being the best choice for us when we were looking to buy a car. Our sales rep., Robb was great to work with. We arrived late in the evening when they were about to close, but Robb was willing to hang back and allow us to test drive a car without any pressure. He communicated with us late into the night too so that the following day the buying process went as smooth as possible. Our finance dept. rep., Nick was also a joy to work with. He had us laughing the entire time and ...

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DealerRater Mar 11, 2022

Always the best service, friendly and committed staff feels like visiting a family or friend place.

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DealerRater Mar 9, 2022

Nate Wade Subaru has consistently provided excellent service the last seven years that I’ve used them. The waiting area is always neat, clean and well stocked with snacks and beverages. I feel comfortable there.

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DealerRater Mar 7, 2022

The service is always excellent and the staff is friendly and professional. I have been to all of the local Subaru dealers and they are the best by far. Unfortunately, they were the last one I bought from.

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DealerRater Mar 5, 2022

Can’t say enough good things about Nate Wade Subaru, but even more so about John Limb and Eric Lithgow. These two men make the stress of buying a car way less overwhelming. They go above and beyond to make sure you get the car you LOVE. This is my second time using this dealership and I know now I will be a customer for life. These guys are it, the gold at the end of the rainbow. Nicest team to work with! Thank you thank you thank you!

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DealerRater Mar 1, 2022

Ken was great and made the car buying experience as painless as possible! I would highly recommend him to anyone in the market for a Subaru!

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DealerRater Feb 26, 2022

Nate Wade Subaru is the only dealership I deal with for my cars and service. They go above and beyond to help their customers and takes steps to fix issues the customer has.

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DealerRater Feb 23, 2022

My car was only 4 years old and under warranty. The transmission had to be replace and they took care of it immediately! They gave me a loaner car so there was no inconvenience. I wouldn't go anywhere else! I've never been disappointed in their service!

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DealerRater Feb 22, 2022

Professional, timely, efficient and friendly. I love Nate Wade Subaru and highly recommend them to any car buyer or owner.

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DealerRater Feb 22, 2022

Staff was super helpful. Our salesman, Eric was extremely helpful going out of his way to make sure we had all of our concerns taken care of. I would definitely recommend them!

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DealerRater Feb 22, 2022

I've been so excited these past months waiting for the car I ordered to get here and I can't help smiling now that I have it. The whole process went super smooth and I know that if I have any questions in the future that they will take the time to answer them.

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DealerRater Feb 21, 2022

Mario was very helpful and present to our shopping experience, we felt very comfortable and happy with our experience at Nate Wade.

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DealerRater Feb 21, 2022

Great experience. Great communication and follow-up, since I had to order and wait for the car from December. The wait was what I was told and everything went smoothly. thanks very much!

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DealerRater Feb 20, 2022

Ken Howe has kept us up to date on the arrival of our Forester. He had it prepped and ready for delivery as he promised. He made the paperwork and delivery smooth and answered all our questions. He is a very good salesman. Blessing, Ken and Darcie

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DealerRater Feb 20, 2022

Ken Howe is a true professional. Prompt, follows up, explains things very well and makes the car buying experience seamless and enjoyable. This is the second car I’ve leased from Ken and he does the little things that make me feel special like remembering my kids names and is genuinely concerned about the customer needs above all else!

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DealerRater Feb 16, 2022

Nate Wade Subaru has never failed to impress me with their courteous and knowledgeable staff. Eric, my salesman, was amazing throughout my whole car buying experience, and Paul in finance always does a very thorough job walking me through the process and answering all of my questions. I feel very confident letting Nate Wade Subaru take care of my vehicle needs from now on!

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DealerRater Feb 16, 2022

The entire team at Nate Wade Subaru are so friendly, knowledgeable and very helpful. I worked specifically with Eric Lithgow as my salesman, who worked very diligently in making sure I got exactly what I wanted in my new car. Kirk Gordon, who was so patient and knowledgeable when teaching me about all the very sophisticated electronics that make my car run. Paul Burt was the finance man. Paul also very knowledgeable when explaining the options to me. However, I quickly turned him over to my husband. After all, I get the new car and my husband gets to pay ...

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DealerRater Feb 15, 2022

My second purchase with Eric. He’s the best! Also John and Kirk. I always recommend you when asked.

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DealerRater Feb 13, 2022

Great customer service, communication, follow up, friendly, extremely and helpful. I would definitely use again

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DealerRater Feb 12, 2022

Darius was great! The overall service was excellent. I plan to be back for my service needs!

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DealerRater Feb 7, 2022

We just purchased a new car and had a great experience. Our salesman, Ken H. made the process so easy and stress free. He really took the time with us to make sure we had a good experience and understood everything. Thank you for making something that is usually such a headache so easy for us!

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DealerRater Feb 4, 2022

Best experience at a dealership ever. From the the first call to checking out. Kenny the service advisor was excellent..

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DealerRater Feb 3, 2022

It is such a joy to be treated as important. I love being your customer for ten years and four automobiles. Your team always is timely, thorough, and polite. In today's world, your agency is one of a kind.Thank you..💪👏

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DealerRater Feb 3, 2022

Quick Pre paid oil change and wash. In and out in less than an hour.

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DealerRater Feb 2, 2022

From the time i walked in until the time i purchased my vehicle, I felt very taken care of. I couldn't have asked for a better car buying experience, Eric was phenomenal!

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DealerRater Jan 31, 2022

Ken was great to work with. The entire process was a positive experience. Thank you!

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DealerRater Jan 30, 2022

The dealer experience both times I was there good. There place is clean and well maintained. The personal do There jobs well. Good atmosphere.

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DealerRater Jan 26, 2022

I experienced friendly, helpful, dependable, reliable, excellent service this time and for the many years I have been a customer!

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DealerRater Jan 25, 2022

Walked in and walked out within a two-hour window. Knew the two pre-owned cars of interest to me, was given the best info to make a decision between them, took a test drive, had my trade-in valued, got state paperwork printed, met with the finance department, drove my new-to-me car home... you get the idea. Easy, solid experience.

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DealerRater Jan 25, 2022

The staff are courteous and attentive. They fit my repair in without an appointment. The dealership is clean. I appreciate that they had a loaner car while they handled my repair!

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DealerRater Jan 23, 2022

Friendly and informative about the transaction process. It was a stress free buying experience. Highly recommend

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DealerRater Jan 22, 2022

Easy to book an appointment and wonderful customer care all though the service of my car. Kenny was wonderful and the prices were reasonable

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DealerRater Jan 20, 2022

I love Nate Wade Subaru. Best service! Subaru people are my people. In and out quick.

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DealerRater Jan 19, 2022

These days, providing outstanding customer service is quite difficult. It was refreshing to see that, because to employees like Ken Howe, it was not forgotten at Nate Wade Subaru. Working with Ken Howe was a pleasure. I was really impressed and it made my auto-buying experience excellent, from assisting me in finding a car to filling out the finance application with me and even taking the time to demonstrate the vehicle's functionalities. Thank you as well for going over my FCRA and privacy rights with me; I was quite impressed. Thank you for your kindness, patience, and time spent ...

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DealerRater Jan 18, 2022

Nate Wade Service is the absolute best. Everyone is so nice! My go to team of Gerald (service advisor) and Reese (technician) always do a fabulous job. My car is running like new again and it’s 20 years old this year!!!

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DealerRater Jan 18, 2022

Professional helpful friendly met my needs completed when promised and for the price estimated. Met my needs. Thanks

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DealerRater Jan 14, 2022

Customer service is excellent, waiting room is comfortable, good updates on service status. Thank you!

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DealerRater Jan 13, 2022

I was on a waiting list to get a recall repair and they were excellent in communication and getting me set up when the parts became available. Service is always great and love taking my car here. Quick and efficient.

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DealerRater Jan 5, 2022

Gerald provided excellent service with good communication and honest advice which I really appreciate as a customer

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DealerRater Jan 3, 2022

I have been a Nate Wade customer through two outback. They have always provided great service and qualified service reps and technicians.

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DealerRater Dec 30, 2021

Eric is an absolute pleasure to work with. He is an excellent communicator and always has prompt response times. He goes above and beyond to make sure any and every need of the customer is met. I highly recommend Eric for your car buying process.

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DealerRater Dec 30, 2021

I’ve received superior service from Nate Wade Subaru since purchasing my car in 2013. They are thorough and keep customers informed throughout the repair process. I trust them completely!

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DealerRater Dec 29, 2021

Eric did a great job for us. He was very thorough and patient with us as we had many questions.

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DealerRater Dec 29, 2021

Tyler gave us great service and made the purchase process very simple and straight forward .

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Cars Jun 3, 2021

Buying at Nate Wade was very easy and customer centered. They encouraged a longer test drive to be confident that I wanted to buy. There was no pressure of any kind and the sales professional was truly that, a professional attitude giving courteous and considerate treatment. Very pleased with the experience and the results. Title and plates and follow-up all around has been excellent.

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Cars Feb 25, 2021

Service was handled very professionally and we were given a very nice loaner car. We were kept up to date on the progress of the repair so we could plan exchanging the cars back

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Cars Feb 4, 2021

Larry was a breath of fresh air after a bad experience a day earlier with another dealership. He was kind, fair, and knew what I needed and had the patience and moral compass that helped me ultimately succeed in getting my new car. Also everyone at Nate Wade was wearing a mask, while the previous dealership I went to - not a single person wore a mask. I will help my son buy from Nate Wade and will absolutely return when I am ready for another vehicle. Also a shout out to Fred Southwick for making even the financial part ...

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Cars Dec 29, 2020

Nate Wade Service Rep Kenny and Technician does it again The rattle goes away with a new part to be installed


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