Nate Wade Subaru

I came in and leased a 2012 Legacy recently. This has been the best experience at a car dealership I can remember. Nick Smith was great to work with. He didnt push me into something I didnt want, understood my financial situation and worked hard to make sure my situation didnt affect me getting my car. The financial staff was great too. He explained everything in great detail allowing me to feel comfortable signing the papers and not worry if there were hidden fees. He was very upfront with everything. The car was delivered really fast too! Thank you!

Bryan H. - 2012 Subaru Legacy


-----------------------------------------------------------------------


Nick was a great! He picked me up from the airport. Told me exactly what we needed to do...went over the car in detail, and called me today to see if everything is going well.

Mary F - 2012 Subaru Outback


-----------------------------------------------------------------------


First off, let me start saying that we've never had a problem at Nate Wade Subaru. We own 2 Subaru's (yes, we're a Subaru family) and we take both cars in to get serviced there, even though another Subaru dealership is closer to our home/work. The reason we chose to do business with Nate Wade was due to an excellent experience we had a couple years ago when we purchased a used Subaru there from a salesperson named Lamar. Anyway, this review is about their service department and not the sales department. Long story short: I brought one of our Subarus in for scheduled maintenance and whatever else needed to get done, since having small children at home it gets complicated to find time and someone available to watch them while I take the car in to get serviced, so I like to get EVERYTHING that needs to be done, done all at once. So I dropped the car off early in the morning and picked it up late afternoon so they would have enough time to work on it. Unfortunately, it seemed that there wasn't enough time to get everything done to the car, so one thing didn't get done: the recall. For that reason, I wrote them a note letting them know what happened and soon enough I got an email from Rich Beeler, the Service Mgr, asking me if he could come to my house/work to pick my car up so the recall could get taken care of. How awesome is that? That offer blew me away. So I scheduled a day and time that was convenient for me and Rich came over to my house and took the car back to Nate Wade Subaru, got the recall done, and Bill brought my car back and also addressed a couple concerns I had with the car at the time Rich had come pick it up. Now, that's what REAL customer service is all about! At first I was upset the recall hadn't got done in the first place, and I was even ready to go to their competitor to get it done and get both Subarus served there from then on but thanks to Rich and for his caring for me as a customer, I am now 100% loyal to Nate Wade Subaru. I will continue to service both Subarus over there and will definitely recommend Nate Wade Subaru to all my family and friends! You guys have won a loyal customer for life!
 
Prissy - "A Subaru Family"


-----------------------------------------------------------------------


I have leased several Subaru's from Nate Wade Subaru since 1980. I have always had a positive experience with everyone there. Brock and Brett have been wonderful to work with over the years. Nick took the time to make sure I knew all the features and how it works on my new car. Steve made sure I understood everything about the financial end.

As a single woman, Nate Wade Subaru employees have always treated me with the greatest respect. I tell all my friends and especially my women friends that if you are going to buy a car or have it serviced this is the only place I would go. Thank you very much to these gentlemen. I love my new Ruby Red Subaru Outback!

Barbara Y. - 2012 Subaru Outback


-----------------------------------------------------------------------


I wanted to say thanks to Nate Wade & Co. for the great treatment I received purchasing my new Outback this week. Both sales guys, Nick and Dave were patient and kind and I felt very comfortable with the entire process.

James M. - 2012 Subaru Outback


-----------------------------------------------------------------------


Just moved to Salt Lake from back East and was told by a neighbor to bring our '08 Outback (our baby) to Nate Wade for Service! From the moment we pulled into service we were treated like long time customers and friends. We look forward to building our relationship with this great dealership. Thanks NW.

N. Cross - Service Customer


-----------------------------------------------------------------------


I visited a couple Subaru dealerships until I found the perfect fit for me at Nate Wade Subaru. I have always been told that buying a new car can be intimidating and I needed to protect myself from crafty salesmen, but Gentry Mikesell was absolutely amazing to work with. He encouraged me to find a car that I loved and I did! He is very knowledgeable about Subaru, was able to answer all of my questions and help me find my car ? the 2012 Impreza hatchback. Steve Yates handled my financing and he was great to work with as well! All in all, I feel like I didn't just buy a car from Nate Wade, I was introduced to my Subaru family. Thanks guys!

K. Kildew - 2012 Subaru Impreza


-----------------------------------------------------------------------


First off I got the price I wanted, I actually had a few lower prices at near by dealerships but Nick Smith was a friendly, nice salesman that I trusted. He even threw in the free oil changes and VIP card so that was a huge plus. The only reason there is a 4 out of 5 for overall experience is because the car shipped 3 weeks late, but Nick Smith was a huge help and kept me up to date. Car seems great and the saleman gave me a good run through everything I need to know, he knows his Subaru's.

S. Perry - 2012 Subaru Impreza


-----------------------------------------------------------------------


First of all, let me start by saying this is the first time I have been compelled to write such a note. I would like to let you know what a pleasure it was to deal with Nick. My wife has been looking for an Avalanche for nearly 6 months. She has been to every dealership from Ogden to Provo. Both she and I do not like the games that the majority of these dealerships play. The constant back and forth to the secretive desk trying to establish a price for a vehicle. Both of us are in sales, I am a Regional Manager for a Berkshire Hathaway company. I get one shot when it comes to securing business. When my wife found a used Avalanche in your inventory she E-mailed Nick to set up a time to come down to see the vehicle. He responded back to her within about 20 minutes. 1 point for Nick. We arrived at your dealership at about 5:30 on a Thursday night to find that Nick had the Avalanche out front ready for us to take a look at it. 2 points for Nick. We both explained to him our frustrations in looking for this particular vehicle in regards to the pricing game. Nick provided us with a very fair price. Once! 3 points for Nick. We came back to take a look at it again on Friday in the daylight and Nick had it washed and ready for us again. 4 points for Nick. We ended up deciding to take the vehicle. Nick got us started on our paperwork and put us in line to meet with your finance guy. It must have been a good for you because there was a line, which was no problem. I know that Nick was off at 5:00 that day because we had time to sit down and talk. It was the day after the big wind storm up North and he was anxious to get home. He stayed with us until 7:00 to make sure we were taken care of. 5 points for Nick. In the 20 years we have been married and the 12 vehicles we have purchased we have never had that level of service provided to us. I would like to thank you, and especially Nick for the very professional and personal service we were provided.

Mark E. - 2007 Chevrolet Avalanche


-----------------------------------------------------------------------


Nate Wade Subaru is absolutely incredible! They were honest, accommodating, fair and kind. They have the best selection of used cars - both Subaru's and other makes. I will never purchase a car from anybody else. Rob Berman, sales manager, was an absolute delight to work with. No wonder these guys have been around for so long - they treat their customers right!

"Ski-Mama"


-----------------------------------------------------------------------


I chose Nate Wade Subaru based on recommendations from friends, but mostly because of my experience on the lot. John Westover was friendly, knowledgeable and patient. I returned several times attempting to decide between three vehicles and John never pressured me.
After I made my purchase (2011 Legacy), I had an issue with my steering wheel so I brought the car in... My steering wheel was replaced quickly and without charge (I love that Subaru warranty)!
I wholeheartedly recommend Nate Wade Subaru to anyone looking for a new or used Subaru!

J. Moon - 2011 Subaru Legacy


-----------------------------------------------------------------------


To Pauline & All of the Nate Wade Staff,

Thank you for all your support this past year! You and Nate Wade Subaru have been great sponsors! Best wishes in 2012. Thank you for supporting your American Red Cross. Together, we can provide the perfect gift - ensuring patients have the blood and platelets they need.

The American Red Cross


-----------------------------------------------------------------------


The Nate Wade dealership and our salesman (Nick Smith)were good to deal with and provided a positive sales experience. This is the second Subaru we've purchased from Nate Wade and we would recommend the dealership to anyone in Salt Lake City shopping for a new or used Suabaru.

P. Webster - 2012 Subaru Outback


-----------------------------------------------------------------------


I was surprised at the ease of purchasing a new car through Nate Wade Subaru. The staff was friendly and seemed like they were really there to help get me the best deal they could. I was a bit apprehensive at first just due to being a new car buyer, but in the end walked away happy with the exact vehicle I was looking for.

A. Hulin - 2012 Subaru Impreza WRX


-----------------------------------------------------------------------


Not pushy or rude...they were so helpful and friendly. They do not have to meet any quotas, so they just try to do what is best for you. They left everything up to me, and due to some scratches on the car, they negotiated the price very well. I was so happy with the way I was treated compared to some of the ways I have been treated. I will be buying my next car there!

A. Hansen - 2007 Toyota Corolla

-----------------------------------------------------------------------


Literally the best experience with a dealership in a long time. Gentry spent time showing us options as well as help us to get the best QUALITY deal for what we were looking for! Would recommend this place to any one.

L. Andersen - 2007 Subaru Forester


-----------------------------------------------------------------------


Gentry and Nick were AWESOME from the time I walked in the door. Purchasing was easy since I used the COSTCO program but aside from that easy process both gentlemen were extremely helpful and answered all of my questions and concerns. One of my concerns was if the 4 cylinder vehicle would be sufficient for getting up the large hills to Park City. They encouraged me to test drive the car in the canyon, which convinced me that the car was great. I also had a trade-in. That process was very smooth and I was offered a fair price immediately. The Business Manager that handled the financing was also great and got me through the paperwork in a timely fashion. Finally, Gentry called the next day to answer any questions I had and also secured me a loaner vehicle for the following week so that I could have the Zurich Shield applied to my new car (which takes an entire day).

Both Gentry and Nick assured me that I could call them at any time with questions or concerns and that they would be happy to help. I absolutely believe them! They are both very sincere and offer wonderful customer service. I highly recommend them both.

D. Thorne - 2011 Subaru Forester


-----------------------------------------------------------------------


Chuck was very helpful in allowing me to test drive the car twice, providing carfax info, and working out a reasonable deal with my trade-in. I would recommend this dealership.


-----------------------------------------------------------------------


I gave the ratings I did about Nick Westover because he was not just a car salesman but a friend. Nick was there from the beginning helping me figure out what I wanted, working endless hours to try and find me the car that I wanted. I was extremely impressed with his overall friendliness and customer service. He even called me on his day off because he didn't want my email to go unanswered. I will without a doubt go back to Nate Wade whenever the time comes for me to be in the market for cars again. Thank you

Colby R. - 2012 Subaru Legacy


-----------------------------------------------------------------------


Great overall experience with people going out of their way to help and find the car I wanted. Great follow up work by Nick Smith.


-----------------------------------------------------------------------


Very friendly and knowledgeable sales staff. Dealership was clean and professional. I would recommend this car salesman and dealership to family and friends who are looking for a new car.

M. Pearson - 2012 Subaru Outback


-----------------------------------------------------------------------


Nick Smith is terrific! I reluctantly had to say farewell to my 2-wheel drive car now that I am a Utah resident and Nick was thoughtful, knowledgeable, helpful and was totally prepared to answer all my questions as I decided what to buy. I'd been to more than 4 dealerships prior to Nate Wade and was thoroughly impressed with the atmosphere and helpfulness of everyone there. And i LUV my new Outback!!!

Thank you Nick, Nick and Rob - you're a great team.

Karen S. - 2012 Subaru Outback


-----------------------------------------------------------------------


Nick Smith and Nick Poulos were great to work with. Nick Smith provided more than enough information and helped make the buying process go very smooth.

S. Pearson - 2012 Subaru Outback


-----------------------------------------------------------------------


It was great from start to finish. Nick Smith gave immediate online response to all my questions. He was knowledgeable about the Forester we purchased. And best of all, NO stereotypical cheesy Auto sales guy BS! Nick in finance was fast and efficient. Very personable and covered all the paperwork information clearly.

J. Larsen - 2011 Subaru Forester

-----------------------------------------------------------------------

We live about an hour away from Nate Wade Subaru, so initially we went to the dealership closer to our home. They had very few used vehicles that fit our criteria. The dealer kept trying to talk us into a vehicle we weren't interested in or vehicles out of our price range. So we went to Nate Wade, which had been recommended by a co-worker. Nate Wade had a lot more selection that fit our criteria. They were very friendly and let us test drive and we knew it was the vehicle for us. They got us set up and on the road. After getting home we realized the vehicle was missing a head rest. We called John and he got it taken care of and in the mail right away. We had a great experience and ended up with a vehicle we loved.

A. Cluff

-----------------------------------------------------------------------

I had several people recommend Nate Wade Subaru so I started there. First time I looked for a specific car there wasn't much to choose from so I went to Mark Miller Subaru. I test drove one there, got an estimate on my car but decided to wait because I didn't feel like the deal I was being offered was the best I could get. I went back to Nate Wade a week later and there were more to choose from and I test drove two different Impreza Hatchbacks. The trade-in value for my car ended up being over 1000 more than what Mark Miller offered me and I was given an awesome deal on the car I chose. The service was super friendly and I walked out with the car I wanted and loved. Very impressed. 

Crystal W. - 2011 Subaru Impreza


-----------------------------------------------------------------------

Big shout out to Nick Poulos, Roger Bird and Lamar Moody. Great bunch of guys and the main reason my wife and I have bought not 1 but 5 Subaru's from them! We will be Nate Wade customers for life!

Aaron L. - 2008 Subaru Impreza

-----------------------------------------------------------------------


I bought my Subaru Forester in 2009 from your dealership and always had my car serviced at your service department as well. I recently moved to Portland Oregon and have started visiting my local Subaru service department. Just wanted to let you know that you guys are running an AMAZING shop. The service department here pales in comparison in every aspect. Thank you for spoiling me in Utah! I don't think I ever properly thanked you while I was living there or understood just how spot on your service department is. Keep up the good work!

L. Olsen - 2009 Subaru Forester


-----------------------------------------------------------------------

 
Nick Smith was great. I liked that he made eye contact and was patient and understanding the entire time. Thank you Nick Smith, you were great!

K. Munson - 2008 Subaru Legacy


-----------------------------------------------------------------------


This was my first car purchase from a dealership and only the second car purchase of my life. I was a bit hesitant to go to a dealer because of some bad experiences that friends of mine had told me about. Luckily for me I went to Nate Wade and got 5 star service. I had my eye on a specific vehicle and was able to talk price and negotiate through email. I had to ride the UTA trax train to the dealership and was picked up by Gentry Mikesell from the trax station in the vehicle I was going to test drive. I was very impressed. Once I decided on the vehicle I wanted to buy, Brock gave me a great deal with an out-the-door price. They didn't try to sell me on a monthly payment amount like some other dealerships. I was given the exact price I would pay for the vehicle including tax, title, licensing and fees. The loan and financing processes were quick and hassle free. During this time I was given my choice of snacks and beverages to pass the time. At the end of my purchasing experience I felt like I had known both Gentry and Brock for years. I would recommend Nate Wade and Brock and Gentry to anyone looking for a quick, easy and friendly car buying experience.

R. Bullock - 2008 Nissan Altima


-----------------------------------------------------------------------


I recently bought my first car from Nate Wade, a used Subaru Impreza sedan. I found a car that exceeded my expectations and was within my budget. Also, I thought the staff were all very friendly and honest. Great experience overall.

Ren. V. - 2008 Subaru Impreza


-----------------------------------------------------------------------


I had always wanted a Subaru, but never felt comfortable talking to anyone at any of the dealerships. I was browsing Nate Wade's selection of new vehicles online and asked for the ePrice on a 2011 Impreza. The next day I got an email back from Gentry. I told him that I was interested in looking and he called me right up and we started the search for the perfect Subaru for me. He was very easy to work with and put all the numbers out in front of me so that I could make sense of it all. He was patient and not pushy in the least bit. I highly recommend Nate Wade Subaru and I recommend working with Gentry even more!

Brannon V. - 2011 Subaru Impreza


-----------------------------------------------------------------------


The salesman was nice and let me test drive my new Impreza. They where patient helping me select the right model. I am going to recommend everyone I know to Nate Wade Subaru.
Kent. - Service Customer


-----------------------------------------------------------------------


We will not shop anywhere but Nate Wade Subaru!! The inventory was easy to view online. When we went in for a test drive, every employee we came in contact with was friendly and helpful, especially Nick Smith in sales and Steve in finance. The vehicle we purchased was an AMAZING deal and we have no worries down the road thanks to the service plan we purchased with our "new" used vehicle. Nate Wade Subaru took our car buying nightmare and turned it into a dream come true!

S. Anderson - 2006 Ford Explorer


-----------------------------------------------------------------------


Stellar service and extremely professional employees. I am on a two month trip and was very pleased that I could simply drop in for an oil change. Not only did I have the oil changed, they checked and topped of other fluids corrected the tire pressures and washed the car. If I lived in SLC I would use no other service.

R. Rabbett - 2009 Subaru Outback


-----------------------------------------------------------------------


Gentry Mikesell and Rob Edmunds were great to work with. Typical of the customer service I have grown to expect from Nate Wade Subaru. Thanks to them we have a new car and smiles on our faces. Don't let them go elsewhere.

B. Campbell - 2011 Subaru Outback


-----------------------------------------------------------------------


I had a really great experience with Nate Wade Subaru. I love my new car so far, it's been so much fun to drive. The dealer was very accommodating.

J. Wilson - 2011 Subaru Impreza


-----------------------------------------------------------------------


Our experience at Nate Wade Subaru with Nick Smith was fantastic. He was informative, friendly and encouraging. Everyone including Steve Yates, the finance officer was super. Everyone was friendly, professional and really made you feel like you made the right choice coming to Nate Wade.

I can hardly wait to use the service department, It's comfortable and I love the coffee machine.

C. Groot - 2011 Subaru Outback


-----------------------------------------------------------------------


This dealership was great. Mario informed us of what was available in the model we were looking at and then let us test drive it with no pressure. It was apparent that he was confident in what he is selling.

Kimberly R. - 2011 Subaru Outback


-----------------------------------------------------------------------


Loved it- fast friendly and easy! We were able to print out stats sheet for all the cars that we were interested in, show up and test drive them.


-----------------------------------------------------------------------



Nate Wade and the people there are amazing to work with!

B. O'Neal - 2011 Subaru Outback


-----------------------------------------------------------------------


We bought two cars from Nick Smith. We are very happy to have him as our car dealer. He provided a great service. He was very helpful and informative. He also was friendly and delicate. He did not rush us like a lot salesmen do.

E. Webb - 2011 Subaru Outback & 2011 Subaru Legacy


-----------------------------------------------------------------------


The Nate Wade Subaru staff were accommodating and helpful throughout the car purchasing experience. Everyone I spoke with was knowledgeable and helpful. Nick Poulos, in particular, treated me well and made sure I was taken care of. I truly feel that I was dealt with honestly and fairly while be given the best possible deal both in my purchase and trade-in. I would highly recommend working with Nick and the Nate Wade Subaru staff.

C. Winter - 2009 Toyota Camry


-----------------------------------------------------------------------


I bought my car online 2 years ago and worked with Brock Kassing. he was wonderful in assisting me in this purchase. The transaction went smoother than I could have imagined! 2 years later when I needed work on my car, I called Brock and asked for his advice and he went to his service team and they gave me great advice that saved me lots of money. Brock really made himself available for any questions or concerns i had and years later is still providing me the same excellent service. thank you Brock and team :)

Sabrina D. - 2005 Subaru Legacy


-----------------------------------------------------------------------


We found a vehicle on KSL cars that we were really interested in. We called the dealership and were put in contact with Nick Smith. A few hours later we came in for a test drive and loved the vehicle. Nick helped us get our children some drinks and made us all feel very welcome and comfortable. We felt like he was honest and really cared about what WE wanted. Shortly later we made the decision to purchase the vehicle and it went super smooth. No problems what so ever! We had a great experience.

Thanks so much Nick! We love our NEW car!

A. Jones - 2005 Mazda MPV


-----------------------------------------------------------------------


BTW... the kiddie play land and popcorn was a hit! There is no way we could have purchased a car without the help of your kid area. AWESOME idea!


I started this journey online, and Nick called me within a few minutes to ask about the car I was interested in. He then checked the value of my car and the price, financing, etc. for the new car. He is very easy to talk to and work with. I never felt pressured by him at all. I also had a great experience with Steve Yates and look forward to meeting with him again next week. I have bought two Legacy's from Nate Wade Subaru in the past and would recommend your dealership without hesitation.

J. Block - 2011 Subaru Impreza


-----------------------------------------------------------------------


Nick is great. He didn't try to "sell" me which is good as this was my 4th Subaru. He simply answered MY questions and offered information. That's what closed the deal. Your competitor used in the infamous, "what's it going to take for me to make this easy for you" line.

Vickie A. - 2011 Subaru Impreza


-----------------------------------------------------------------------


This was an easy and enjoyable purchase- every step of the way! Nick Smith was able to help us find a car that we love. The paperwork went smoothly and we are very satisfied.

Kathy L. - 2011 Subaru Forester


-----------------------------------------------------------------------


OH MY GOSH!!!...Could this place have been more than accommodating? I was treated like a queen. I have never bought a car on my own. I was married for 32 years and always had my husband to fall back on. He passed away this last March so for the first time I am on my own. Your salesmen were the absolute greatest...and Nick Poulos put me at ease and he told me he would take care of me and he did. When I came to pick my car up, Nick Smith was supposed to leave but he stayed to make sure that everything fell into place. Steve Yates was awesome...He had everything in order and I was in and out in a flash. I will recommend this place to all my friends to come buy a car!!!! I LOVE NATE WADE SUBARU!!!!

D. Lund - 2003 Chevrolet Blazer


-----------------------------------------------------------------------


Chuck was a friendly salesman to work with. He was helpful in finding the car I wanted without being pushy. He also helped me get more for my trade-in that I expected.

phenoms


-----------------------------------------------------------------------


Nick was very friendly and was not pushy. He was prompt in responding to inquiries. There were a couple of hiccups in the process, things that I was not aware of in regards to the title & insurance, (but I had a unique financing situation), but overall the process took a reasonable amount of time of 1 1/2 hours. Nick showed me the features of my vehicle, which was nice.

T. Corbin - 2011 Subaru Legacy


-----------------------------------------------------------------------


Being from out of town, it was very important that we were able to get up-to-date accurate information on the internet. Nate Wade seemed very good about keeping their site up. Nick Westover in Internet sales was very helpful and patient as we looked at a number of cars. There was never any pressure to sell; he let us look until we found one that was right for us.

We felt the pricing was very fair and typically lower than other dealerships. We were also very impressed with the large selection of used Subaru's -- few other dealerships even came close. Having a large selection made it easier to make a decision, and we had more confidence that we were making the right decision and not just buying out of desperation. When we were finishing up our purchase, Nick Poulos in financing made it a very pleasant experience -- again, no pressure to buy anything we didn't want. Overall a very good experience (and car buying ranks right up there with root canals for me.)

R.D. - Pre-Owned Subaru


-----------------------------------------------------------------------


When I went someone came to help me right away. He helped me with what I needed right away and answered any questions. He also gave me a ride to drop of the car that I had rented and then gave me a ride back to the dealership. When we were done he invited me to a barbecue that was going on in the parking lot. I felt really welcome and liked when I went there.

Jorge A. - 2010 Subaru Impreza


-----------------------------------------------------------------------


Not sure if survey is covering sale or service of the 2010 Legacy (new) or the 2011 Outback (new). So, I'll choose to address the 2010 Legacy, both sales & service, here.

Sales: Mario was good to work with: Experienced, and efficient at getting me into a car I'd researched somewhat. Ultimately purchased through a Costco plan. I personally don't relish 'shopping', but know a purchase of something this costly, which I expect to spend 2000-10000 hours interacting with, merits some serious thought.

Service: All staff I've interacted with has been courteous and friendly. For a one year old car, I've been back to the dealership several times. The frequency was greater than I expected, (multiple recalls, DOA stereo system component(s)), but generally, I was in and out with minimal impact to my personal time.

The dealership itself is a clean, comfortable, and pretty quiet place to wait for service to be completed, or a shuttle to my office. Stereo system issues required some back-and-forth to resolve; the shuttle was tied up in a trip WAAAY out in far end of the county, but NW staff minimized the inconveniences.

Auto Body: still don't know how I was unlucky to get a small but noticeable door dent in one of the costliest places to completely repair. I was 200% satisfied with a compromise on a "75% or better improvement" for a fraction of the cost. Mike's (Pro-Dent) talents with a patient 'tap tap tap' to this awkward location until it was almost imperceptible was very much appreciated. As the not-quite-quarter-sized dent didn't scratch or crack the paint, avoiding the patch & paint route was a win, both for ultimate repair appearance and MT time.

L. Shortt - 2010 Subaru Legacy & 2011 Subaru Outback


-----------------------------------------------------------------------


Our experience with Nate Wade was excellent. We started from Honduras when we were needing a car to purchase when we returned. We searched the internet and found that everything considered the best car we could find in our category was at Nate Wade. The communication was great and when we got to Salt Lake City and to the dealership everything was ready for us to drive away. We had an exceptional experience and we love our new RAV4. A special thanks to Mario who made this all happen!

M. Garvis - 2002 Toyota Rav4


-----------------------------------------------------------------------


Had a very good experience with Nick. He promptlyanswered my online inquiry and was able to get me an answer on my offer. Also submitted my loan application on the phone and everything was ready to go when I walked into the dealership today. He was also very friendly and helpful in person. He made sure I wasn't bored waiting for the business person :)

Tolga T. - 2011 Subaru Impreza


-----------------------------------------------------------------------


The 2 Nick's were great to deal with. I got the best price in town the first time on exactly the car I wanted. They were both great to work with. They took the time to show all the features to both me and my girlfriend separately, stayed late to close the deal, and were an overall pleasure to deal with. I would definitely buy a car from these guys again and would recommend them. Fast email quotes and the best price. Both me and the girlfriend are very happy with the deal and service we got. Thank you!

J. Van Jura - 2011 Subaru Outback


-----------------------------------------------------------------------



I bought a Forester from Nick. I used the Costco Auto program and Nick contacted me very quickly. I went in for a test drive. Nick was very friendly but low key, not high-pressure selling at all. He answered all my questions and gave me information I requested. For several weeks I could not decide between a Forester and a Rav4. So I requested more information from Nick through email, including price quotes on several different models. Nick was always polite and responsive, yest not pushy. When I finally made a decision I went in and purchased the car. It was a pleasant and easy process. Thanks, Nick!

2011 Subaru Forester


-----------------------------------------------------------------------


We were newly arrived in this city and had been directed to another dealer. We went to Nate Wade for comparison purposes and they made us such a good deal that we bought 2 cars from them. Everyone there treated us well and we would wholeheartedly recommend them to others.

J. Sommers - 2009 Subaru Forester


-----------------------------------------------------------------------


Our 2010 Subaru heated seat started acting erratic and after an inspection by service, the new seat was ordered, and the seat was replaced under warranty. The service was friendly and efficient. The seat now works great. We are always highly impressed by the staff at Nate Wade Subaru. Since we first shopped there to the present we have been very fairly treated. We love our Subaru.

A. Phillips - 2010 Subaru Forester


-----------------------------------------------------------------------


Our experience at Nate Wade Subaru was the best car buying experience we have had to date. I was really impressed when Nick Smith had talked with us on the phone and then had no idea we were coming but met us at the door when he recognized our vehicle from our conversation on the phone. That is what you call customer service when a salesmen remembers you from a phone and then meets you at the door. No pressure service and easy buying experience.

A. Scharf - 2011 Subaru Outback


-----------------------------------------------------------------------


I have purchased 2 cars with Nate Wade Subaru and will continue to shop with them for my future purchases. Their pricing is wonderful and very competitive. Nick Westover made my experience pleasant and easy, when car shopping is otherwise usually stressful. Everyone I worked with was friendly and very helpful. Overall, I would definitely recommend purchasing your next car with Nate Wade Subaru!

S. Taylor - 2011 Subaru Legacy


-----------------------------------------------------------------------


We were searching for a used Subaru Outback for our daughter. We found Nate Wade Subaru online. Mario picked us up at our hotel and took us to the dealership. Our experience there was wonderful. Nobody was pushy. They showed us the cars we were interested in and suggested others. They were not trying to get us into something out of our price range and were very helpful with our questions. When it came to decision time they left us alone to discuss in private. The paperwork process went smoothly. We were very pleased with our experience.

R. Bell - Subaru Outback


-----------------------------------------------------------------------


I have family who works for an Acura dealership down the street who was offering my wife and I a great deal on a new Acura. We looked at the Acura and both recognized we were being offered a great deal. However, I have purchased cars from Nate Wade before, both new and used and have had a great experience. Not only am I a fan of the car, but I trust the sales team and F&I managers, I know that I will be given a good/fair price on a car without having to play the famous game of car buying. They make the process of purchasing a new car fun - the way it should be. I am comfortable with Nate Wade Subaru, and trust every member of their staff, I will continue to buy cars from their dealership.

J. Jensen - 2011 Subaru Legacy


-----------------------------------------------------------------------


Your service during the purchasing process was great. You did an excellent job repairing the body dings and broken cup holder on my car before I drove it off the lot. I appreciate the offers for discount maintenance services. If I lived closer, I would definitely take advantage of them.

D. Sessions - 2006 Subaru Outback


-----------------------------------------------------------------------


Mario is a pleasure to work with. He understands that when a parent is looking for a "kid car" he doesn't try to sell the new ones on the lot but one that is fun, reliable and a great purchase. Mario is accessible, engaging, fair, and a true pleasure to work with.
Often buying a car, esp a used one, can be a chore--but Mario made it enjoyable and we felt we were getting not only great service, but honesty and integrity as well.

L. Powers - 2002 Mazda Protege


-----------------------------------------------------------------------


I have and will continue to recommend Mario Tonel and Nate Wade to family and friends looking to buy or service a car. Mario reals takes the time to find out what is important to you and to fulfill your needs. If that means that he has to look for a car for you he will. It is not always about what is on the lot.

Schmitt Family - Used Subaru


-----------------------------------------------------------------------


We have bought 8 vehicles from Nate Wade since 1985 for our family and have never been disappointed with either the sales, financial or service people. They have always treated us with friendliness and respect and I feel offered good prices as well as reliable service. Everyone is very helpful, no matter who you are working with at the moment. We haven't had major problems with any of our cars, however, the staff always takes our concerns seriously and gives us honest appraisals. I highly recommend Nate Wade.

K. Miska - 2010 Subaru Forester


-----------------------------------------------------------------------


Mario Tonel was a great salesman to work with - knowledgeable and not pushy. He was honest about anything he did not know and offered to get the information. I would recommend him to anyone (and have). My previous experience was great as well with the service department.

L. Davis - 2011 Subaru Outback


-----------------------------------------------------------------------


We've been very pleased with Nate Wade Subaru. We felt we were treated fairly when we purchased our car, and we fell the service department takes good care of our car every time we take it in.
We recommend Nate Wade Subaru to all of our friends and family.

Claudia G. - 2006 Subaru Outback


-----------------------------------------------------------------------


We had a great experience with you guys! The staff was friendly and very helpful. Mario did a great job, and was very patient with all of our questions he spent pretty much all day helping us. !We cannot remember the name or the guy that did the financials with us, but he was very helpful as well. And we love our Subaru!! Thanks!

2011 Subaru


-----------------------------------------------------------------------


We went to Nate Wade auto for a new car and Nick Smith and others were very helpful and answered all our questions, they were also easy to deal with and not pushy. Was not like buying a car experience at all, it was fun and easy and it felt like we actually purchased the car rather than being forced into one. Thanks Nick and Nate Wade auto.


Cheyenne S - 2011 Subaru Outback


-----------------------------------------------------------------------


After sending an email to 3 dealerships to find exactly the car I was looking for, Nick Westover was the first to actually find exactly what I wanted - it was in a different state, but he had it shipped. Another dealer told me I would need to go online and order it myself. This would have made me nervous to do this on my own and was glad Nick took the time to find exactly the vehicle I was looking for and help. Nick was also the most reasonably priced - which I really appreciate. He didn't try to up-sell me - just got me what I wanted and stayed within requested budget. I will refer and do business with Nick again.


L Worthen - 2011 Subaru Outback


-----------------------------------------------------------------------


My experience with Nate Wade Subaru was a positive one. I went to the dealership to test drive a couple of new cars. After waiting a while in the showroom, Nick was the first salesperson to assist me, even though he typically does internet sales. He was great to allow me to test drive the cars I was interested in. I did not know much about Subaru's and Nick took the time to explain the different models and features. Once I had decided on the Outback, Nick made numerous efforts to find the car with the features, colors, options, etc that I wanted. He was patient while my husband and I made decisions and has continued to follow up with me even several months after I purchased. I will continue to recommend Nate Wade andNick Westover to those in the market for Subaru's.


J. Young - 2011 Subaru Outback


-----------------------------------------------------------------------


We had a very good experience with Nate Wade Subaru. We began our purchase through the Costco Auto program, and they hooked us up with Nate Wade. Nick called me shortly after I had entered my information, and he e-mailed me several quotes. I found the quotes to be competitive so we went in for a test drive. I would say it was a zero pressure sale, everything was in my court. We got a fair price, and were treated very kindly by everyone we encountered. Throughout the whole process I felt like I was dealing with friends.


Phoenix D. - 2011 Subaru


-----------------------------------------------------------------------


This was my first car buying experience and it went better than I could have hoped for. Nick Smith was very friendly and made me feel at ease and comfortable. I felt I could trust everything he told me about the car/monetary situation. It wasn't an ill-founded trust where I thought he was trying real hard to sell me something. Nick Poulos was great with our loan and super super helpful. I hope my future car purchases will be somewhere near as easy as this one was, it was truly a dream. Great guys over there for sure!


S. King - 2011 Audi Allroad


-----------------------------------------------------------------------


I found this dealership through the Costco Auto Program, and was extremely satisfied. My contact at the dealer was very helpful and courteous, answered all my questions to my satisfaction. I would recommend this dealership to anyone. And thanks again for the no hassle experience.


S Rose - 2011 Subaru Forester


-----------------------------------------------------------------------


We bought a new Outback from out of state. Nick gave us a fair deal right from the start, and was always available to answer our many questions. The whole dealership has been fantastic. There was quite a bit of paperwork involved, and they did everything they could to help us. We've even been able to email their shop and ask questions.


2011 Subaru Outback


-----------------------------------------------------------------------


This is our family's second purchase through Nate Wade's internet sales department. They give good value and treat you right. Nick Westover was very helpful and I would not hesitate to return to Nate Wade for our next Subaru purchase. Highly recommended!


-----------------------------------------------------------------------


I do not live in Salt Lake City. I asked for quotes from several Subaru dealerships. Nate Wade had the most competitive price and the best package. I did not haggle over price, and neither did the dealership. I just showed up with the quote, the VIN, and closed the deal.


F. Gilbert - 2011 Subaru Forester


-----------------------------------------------------------------------


After dealing with the dealers in Idaho (unsuccessfully) I made a last minute call to Nate Wade in Utah to check their price. Rita, the salesperson gave me a great price over the phone with no car salesman BS. That got my attention so I Google'd their dealership and found positive reviews. We made a deal over the phone and drove down to pick up the car. My mind set was to not be disappointed if they were playing the game of get us there and add on charges and pressure us into purchasing unwanted and unnecessary options (Read confessions of a car salesman at Edmonds.com) so I was ready to walk away. But, to my surprise, everything was as promised. The car was delivered at the price promised. There were no surprises, no pressure and everyone was very friendly. After being taken advantage of at other dealers in the past I am very pleased with the experience I had with Nate Wade and I can recommend them to anyone who would like to be treated fairly.

Dennis L. - 2011 Subaru Forester



-----------------------------------------------------------------------


Nick presented me with a great deal on a car via email. I arranged to go into the dealership and there I worked with Chuck. Chuck was very thorough and friendly throughout the car buying process. He dealt with my trade-in in an efficient manner, and I was pleased with the overall trade-in process. Also, the whole car buying experience was rather quick compared to my previous car buying experiences. All in all, I would say that Chuck and Nick did a fantastic job of taking care of me.

Devon R. - 2011 Subaru Impreza


-----------------------------------------------------------------------


Nick Smith was very easy to work with and he made the buying experience smooth and relaxing. He asked us what we wanted and didn't try to sell us something we had no interest in. We told Nick Smith our price range and he was able to work with that and get us the car we wanted. We would refer our friends and family to Nick Smith at Nate Wade Subaru the next time they are looking for a car. We love our car and are even happier withthe service we received. No high pressure sales with Nick, just smooth and relaxing.

D. Dunn


-----------------------------------------------------------------------


I accessed the internet site for pricing and within hours was in contact with Nick Smith, he gave me pricing answered questions verified colors and refereed me to the finance department, We made all arrangement via email and phone which simplified the process, when my travel plans changed Nick was very helpful in getting Brock to assist with our purchase when we drove over, (340 miles+) Brock was very helpful and Nick Poulos in the finance department takes the cake for personable, my wife and I enjoyed this experience and will buy here in the future. Thanks

Steve and Val O'Connell - 2011 Subaru Outback



-----------------------------------------------------------------------


Nick was very helpful in answering my questions and if he didn't know the answer it was quick to come. nick represented nate wade in a professional and positive manner. There was a mix up in the process where i had bought a previous car form roger bird and ended up with nick. Roger handled the situation with professionalism and even continued to help nick help me and help me get the best help with window tinting and electronic needs. it's always a pleasure to do business and visit with nick poulos as well thx again.

R. MacDonald - 2011 Subaru Impreza WRX



-----------------------------------------------------------------------


Nick Smith was a pleasure to deal with. I came in from out of town to purchase a car I had only viewed on the internet and everything he said he would do he did. I will be buying from Nick again when the time comes for a new purchase. The service department did a great job too. I purchased a hands free blue tooth system. They installed it quickly and superbly. Thanks again for offering great cars and great additional products for very fair prices.

S.H


-----------------------------------------------------------------------


Nick Smith made our new car purchase experience a very good one, I would recommend him and the dealership to others I know who are in the market for a vehicle. My wife and I found it refreshing to know that Nick didn't know every answer, but instead of making one up he would say "I don't know the answer But I will find it out" he had not been at the dealership for very long and we liked that about him. If your on day one it's ok to be on day one, however it's not genuine to try to act like your on day 100 when your really on day one. we are very satisfied with our car.


M Parker


-----------------------------------------------------------------------


I was first introduced to Nick by email. I asked for a quote on a new car and he quickly replied. By his emai I could see that he had some great sales experience. He was quick to the point, but not pushy. I had set up for a test drive and was greeted warmly and the car ready. We bought the car on the initial visit with Nick. He spent time showing us all the features and functions and made sure all was good before we left, even though it was late on Saturday afternoon. A great experience overall.
 
S Pearson




-----------------------------------------------------------------------


Very friendly environment with no pressure to buy. Willing to let us drive as many cars as we needed to until we made a decision. Great with follow up care of the car through the service department. Willing to explain how to use all the features in the car. We will go back in the future.

J. Carter - 2010 Subaru Legacy


-----------------------------------------------------------------------


I have bought a few cars in my years. Nate Wade stands out above the others. My wife and I were treated right at Nate Wade. I have been there several times looking for the right car and have spend many hours with Dave.

Yesterday I took my car in for service. WOW, what a great place to do business. I have never been taken care of like I was at the Nate Wade service department. From the time I entered to the time I picked up my car. (Witch I was late and phoned in and the cashier stayed late till I picked up my car)

If looking for a new or used car I highly recommend Nate Wade and the GREAT folks there.

Thanks everyone,

Gordon


-----------------------------------------------------------------------


I knew I needed a car. I knew I wanted a Subaru. I was apprehensive in getting started because I also knew what I did not want- a fuddy duddy salesperson with bad breath and polyester pants.

So I thought I?d take my time, send an email to Nate Wade Subaru and request an extra-special salesperson, one who could make me laugh and not turn into a class 5 stalker. Nick sent me an email back, confirming that he was indeed a COOL person who would be happy to help me.

We spoke through email and phone calls for a few days? I was beginning to warm up to him. I went by on Saturday to meet him and get a price for my trade-in. He was for real! Super nice, funny and easy-going. We looked at a few cars, he even fed me his lunch (I forgot to eat before my adventure).

My experience at Nate Wade Subaru with Nic

k Smith was fantastic. Joe Kalodimos and Nick Poulos added to the experience (treating me exceptionally well) making the whole transaction outstanding. I am glad I put my procrastination behind me- because I LOVE MY NEW CAR.

I have bought a few cars from Nate Wade Subaru and I get all my services done there. The customer service is excellent, the sales staff is helpful, informative and not at all pushy. They seem genuinely concerned about getting you the car you want for a good price, and won't push anything on you that you don't need. As far as their Parts/Service department goes, all of their work is top rate and they really know their stuff. I wouldn't take my Subaru to anyone else, and I'll buy my next Subaru from them. After dealing with pushy, annoying salesman and cut-rate service at other dealerships, I can't recommend Nate Wade Subaru enough.

Jennifer L. - Subaru Forester


-----------------------------------------------------------------------


I remembered how well Brock had treated my wife and me back in 2006 when we considered an L.L.Bean purchase (but we ended up purchasing a different brand's larger SUV at that time). When I decided I wanted a new Legacy, I knew I wanted to work with Brock. Wisely, I checked with two other dealers first, so that I could put Brock in the position to match or beat the two previous purchase proposals.

Once again, I was impressed with Brock's straight-forward, honest and friendly manner. I was truly impressed with the ease of completing the purchase.

I made another new friend at the dealership, too. I enjoyed the doc signing experience working with Nick. He is quite a character, but very competent at his job and I didn't feel pressured.

Tim L. - 2011 Subaru Outback


-----------------------------------------------------------------------


Just wanted to say thanks to Rita and John in sales and Steve in Finance for helping me with the purchase of my new Subaru. You made the experience very pleasant and I appreciate it. I've purchased numerous vehicles throughout my life and very few dealers have won me over like you guys have. I look forward to doing business with you again.

Tiny - 2008 Subaru Legacy


-----------------------------------------------------------------------



I wanted to buy a new car in December 2009. My 1999 Forester had been such a great car that I was interested in another Subaru. I stopped in several times at the Nate Wade dealership during the 2010 year looking over the inventory. Each time encountering helpful sales people and no pressure.
Previous experiences at other dealers had jaded me shopping for a new car. I was still dragging my feet December 30, 2010.

After checking Nate Wade's online inventory, I submitted a bid on a Forester to Nick Westover. He counter offered with a fair offer and so I decided to drive to SLC and "just look". I encountered absolutely no pressure. Prices were fair. Easy. Therefore, I bought an Outback.
Hopefully, Nate Wade will still be there with the same service when I need my next car. And hopefully Nick Westover will be there also.

S. Sather - 2011 Subaru Outback


-----------------------------------------------------------------------


I felt that Nick at Nate Wade Subaru delivered exactly what I expected. It started with a competitive online quote via email that matched exactly what I was looking for. When we met Nick at the dealership, we looked at the car and we knew we wanted to make the purchase, and I felt that the deal he put together was competitive, and fair. I also felt that I received a fair trade-in value for my car. The only item that could have been improved was the wait to sign the final paperwork; it was busy at the dealership that day and we waited a little under 2 hours to sign.

M. Hopkins - 2011 Subaru Outback


-----------------------------------------------------------------------



Dear Mr. Schneider:

I am a senior citizen, living alone, writing to tell you of extraordinary service and compassion by two of your employees. Joe Kalodimos in Sales and John Westover, one of your salesmen.

I bought a 2007 Subaru Legacy from you in May of 2008. It's been a wonderful for car for me and I've tried to pamper it. However, to my dismay, last night when I pulled into my condo complex and hopped out of my car as I usually do to get my mail at the entryway (leaving my car running, lights on, heater on, etc.), I returned to my car to find it was locked--with my trunk/valet key in my purse inside the car. I do not remember locking the car when I got out (I never lock it at the mailbox like that) and I was stunned and horrified!

I numbly walked to my condo unit and stood in my living room not knowing what on earth to do (thank goodness I have a keyless front door entry lock.) It was dark outside and approx. 20 degrees--and my car was sitting at the front of the complex, with everything running. I was just sick! Finally, after some thought, I suddenly decided to turn to the good folks who had sold me the car, and so I called Nate Wade. I explained my dilemma to the receptionist and she put me through to Joe. He was wonderful. He suggested Glen's Locksmith and looked up the number for me. Then he decided a less expensive route would maybe be the police, as he began to look up their non-emergency number, he had another idea and asked if he could call me back. In about a minute he called me back and said that John Westover, my original salesman, had not yet gone home and that John said he would bring a "dummy" key over to my condo himself to open my car for me! Joe said I would not be billed for their services! Glen's Locksmith would have charged me probably at least $75 just to come out, and than another no doubt hefty fee to get into the car. I could not believe my good fortune at having such incredible help from Joe and John! Neither of them had to do such kindness after a long day of work, and John going out in the 20 degree weather to come help me--for nothing!

John did, indeed, come out and happily unlock my car for me. How very, very grateful I was--and still am! I will forever be in awe of such extraordinary assistance. And now I will be sure to keep the extra valet key in a safe place outside my car--AND tell everyone of Nate Wade's wonderful extra-mile service, even when I'm not in the process of buying a car or anything. Amazing.

Just thought you'd like to know of this incident on a cold, winter night when an apparently quite absent-minded (at that time, anyway!) senior citizen, who was extremely frantic, encountered two Nate Wade Knights in Shining Armor. How wonderful this world would be if we had more people like Joe in Sales and John Westover!

Sincerely,

Kathrynn V. - 2007 Subaru Legacy


-----------------------------------------------------------------------


Great overall experience. Tony and Lane were very helpful and made the process simple and fast. They also had a great selection of new Outbacks including the crazy green color we were after! We are excited about our new car and will tell all our friends about Nate Wade Subaru!!!

sjep11 - 2011 Subaru Outback


-----------------------------------------------------------------------


Good morning!  My name is Penny.  I moved here in July 2009 and deployed to Iraq just a few months later.  I recently returned from my deployment and knew I wanted to purchase a Subaru when I got back home.  I was working with John Westover and then Lamar Moody, when John was not working.  Rory and I looked at several vehicles over a ten-day period, but we kept finding ourselves back at Nate Wade Subaru.

I purchased a 2009 Forester XT from Nate Wade Subaru about three weeks ago. I really liked the car, but I knew shortly after I took it home that it wasn't my champion.  I've wanted an Outback since they first came out several years ago, so it didn't quite make sense to me that I had purchased a Forester. After much encouragement from Rory, we returned to Nate Wade Subaru to find a better fit for me.  I was reluctant to return the Forester because I was prepared to be taken advantage of, given the situation. My past car-buying experiences prepared me for the worst.

We took a 2011 Outback out for a test drive; it didn't have all the options I wanted, but it was a great car, so I prepared myself to compromise on the options. By the time Rory and I returned to the dealership from our test drive, John Westover hadalready found a new Outback within the Valley that had every option he knew I wanted.  I hadn't even asked him to do that, and it was wonderful that he had the insight to find exactly what I wanted! I was pleasantly surprised that John, Brett, Joe, and Nick worked together to ensure that I took home exactly what I wanted in a vehicle without any hassle at all. I cannot express my gratitude for the way our situation was handled. Both Rory and I are VERY HAPPY with our 2011 Outback!!!  I finally have my champion!

Thanks again to all of you! Rory and I will most definitely return to Nate Wade Subaru in the future!

Another Very Satisfied Customer,

Penny A  - 2011 Subaru Outback


-----------------------------------------------------------------------



Purchased a new 3.6 limited outback from Nate Wade in Salt Lake. I worked with Rita Harrington and the whole experience was great. We very quickly came to a good/fair price. Rita was very knowledgeable and professional. She was very responsive and very helpful keeping me informed about the delivery time for the car, in getting my options installed quickly, activating the satellite radio etc.. Overall, I would highly recommend Nate Wade and Rita Harrington for the purchase of a new vehicle.

W.Pouliot - 2011 Subaru Outback


-----------------------------------------------------------------------



Roger Bird was very helpful when my wife first stopped by to look for a new Outback. He was very patient and did not pressure her. We had several visits before we finalized our purchase, and he was always available and willing to make another appointment. He has also followed up with us after we bought the care. Steven W. Yates made completing the paperwork as painless as possible. He provide clear and concise descriptions of all the options we had to decide on. He did not pressure us and gave us his frank opinion of how he would handle each option if he were in our position.

ptveit - 2011 Subaru Outback


-----------------------------------------------------------------------



Awesome service and staff. I researched for a long time and Nate wade has the best prices and when I went I received fantastic service from Chuck in sales and Nick in finance. The car I purchased was used but in perfect condition after all the service performed on it. They make sure their used cars are in great condition! New lifetime customer.

SM Laught


-----------------------------------------------------------------------


I have been working with Roger Bird since last May and just purchased my new car this November. Roger was very professional, patient and honest. He never pressured me into the purchase which I really appreciate. I'm looking forward to myservice relationship with Nate Wade. Thanks again!

Kabob


-----------------------------------------------------------------------



I was extremely happy with my car buying experience. Everyone at Nate Wade was very nice and helpful. The sales staff did not make me feel pressured and I really appreciated that. Rita was wonderful. She texted me updates on my vehicle and even called me to see how my vacation went.

I will definitely by my next car from her and I will send all of my friend/family to her as well. I love my new STI!!! The whole experience was painless and it really was a pleasure.


M. Hayman - 2011 Subaru Impreza WRX


-----------------------------------------------------------------------



We had a great experience with a recent car purchase at Nate Wade Subaru. Had an idea of a couple Outback models we were interested in and Nick Westover clearly explained the differences and got us out for some test drives.

We asked many questions, reviewed options and features and then about four hours later came to a decision on the car we wanted. It wasn't long before we settled on pricing including a trade in. We could have shopped around a bit more, but I thought the price was fair so didn't want to waste more time/effort for maybe a couple hundred dollars.

Surprisingly, the 'close' with finance was rather quick and painless. No pitch about undercoating or non-essential stuff. Nick Poulos laid it straight out about some good (and well priced) warranties 'if' we were interested. We keep our cars a longtime so took the 8/125,000 warranty (what a deal).

In the end it was a long day, but the overall process was pleasant and we certainly left with smiles on our faces.

S. Wolfe - 2011 Subaru Outback



-----------------------------------------------------------------------



To Nate Wade Subaru,

I am filing an official compliment...

In 2001 I bought an Outback from Nate Wade, primarily for the AWD. Through the years as it needed repairs I returned. Your Service Dept was always honest, clear, efficient and responsive each time I came in for an issue.

2010 brings many new cars with AWD or 4WD options. Some were less expensive and some have better longevity but I decided to buy from you, Nate Wade, because of your people: Your service estimator & my sales person Mario.

Mario was great. He was an informative person which is just what I needed. He was very knowledgeable & a pleasure to deal with. Thanks to your Service Dept and Mario for making Nate Wade Subaru a great business.

Liz


-----------------------------------------------------------------------


Dear Mr. Schneider,

I'm writing to express my appreciation to members of your team who went the extra mile or two a few weeks ago.

I recently purchased a new car at your dealership and within two months  dented my rear bumper (bummer). Because of my good experience buying at your dealership, I decided to use the Body Shop too. They repaired the bumper with a new one and I picked up the car on a Friday evening, June 4th. On Saturday, the 5th, I discovered my credit card was missing and narrowed it down to the Body Shop.

My wife and I were frantic because we were leaving on vacation June 6th (Sunday).
Through a series of phone calls to Ryan in Parts, Joy, Chadd and your Sales Manager, Ken, I was able to recover my credit card late Saturday afternoon.

All were fantastic! They knew my dilemma and worked hard to resolve the crisis.

I thank your team (named and un-named) for their efforts, concern and trust. You should be very pleased to employ them becausethey are reliable.

Sincerely,

Brad R.


-----------------------------------------------------------------------


We bought a 2010 Forester from Nate Wade Subaru. We traded in our (only) car that we had had for 13 years. Everyone was very friendly and helpful, all of our questions were answered, and we didn't feel pressured - it really was a great experience.

We were given time on arrival to look around. Roger came over right at the perfect moment to answer questions and let us take a test drive. There was a good selection of vehicles on the lot; we found just what we wanted. Roger then helped us by getting the credit check and trade-in to get the financing started; and getting the insurance switched over.

We then saw Steve who finished the financing and told us of all our options. I really appreciated how helpful and straightforward everyone was, and how the whole process of getting paperwork done was expedited. I also appreciate how the dealership handles getting the license plates so that I can avoid the DMV.

I would definitely recommend this dealership, as well as the Forester - it drives like a dream.

m.claire.hogue - 2010 Subaru Forester



-----------------------------------------------------------------------


Dear Kirk,

I personally want to thank you for Nate Wade Subaru's help and support in making Tour de Cure a success. Our riders look forward to visiting Nate Wade each year for kick-off events, bib pick up and volunteer rallies. Nate Wade employees are key fundraisers and volunteer leaders.

Over the last three years this event has grown to a premier cycling event in Utah. Our goal is to make this a million dollar fund raising event to stop diabetes. I know that together we can achieve this goal with help from Nate Wade Subaru. With our amazing sponsors & volunteers and participants like Nate Wade and your staff we are positioned to make this Tour de Cure a premier fund raising event to stop diabetes in this country.

Thank you again for all your help and support. We look forward to working with you in the future.

M. Emsley (American Diabetes Assoc. Tour de Cure)


-----------------------------------------------------------------------


Dear Mr. Schneider,

My husband and I live in Huntsville and have been the happy owners of a 2000 Legacy with 227,000 miles. Generally we service it at a Goodyear dealer in Ogden. However, when the car started over heating going up hill, we took it to Nate Wade for analysis. We were very happy with Mitch Leavel who was determined to find the cause. He kept the car for a week and drove it to Park City and Alta in an attempt to recreate the problem. Finally he told us he thought replacing the gasket could solve the problem but he could not be sure.

We greatly appreciate his efforts and honesty. We did not want a vehicle that was potentially unreliable so we decided to replace it. Meanwhile, we had looked at your new cars and were helped by Rita Harrington.

We studied your web site for 2010 Legacy's and found several that we were interested in. We called Rita's cell and she agreed to come in and talk with us. She was most helpful and we ended up buying the car of our dreams.

We are raving to our friends in NorthernUtah about your service and sales. We are writing to congratulate you on Nate Wade's outstanding service and sales.

Sincerely,

R & T. Taylor - 2010 Subaru Legacy

-----------------------------------------------------------------------


Dear Nate Wade Subaru,

I purchased my 2009 Subaru Outback from Brock K. & Nick P. in September of 2008. I was treated very professionally and had a very positive experience with both of them
and really enjoy my car.  I would definitely work with both of them again when I am ready for a new Subaru.

I travel out of town to see my daughter at college a few times a year so I am starting to rack up the miles.  I am nearing 26,000 miles. The car is still running great, it sill gets pretty good gas mileage and is enjoyable to drive.

Sincerely,

Randy M. - 2009 Subaru Outback

-----------------------------------------------------------------------

Everyone at Nate Wade Subaru was great. The entire process was simple and painless. In fact, when all was said and done, I could not believe how smooth it went. Rick Gruber was great to work with and very patient with my wife and I. Nick (Finance) made us comfortable with the decision.

Thanks to everyone at Nate Wade. We love our Outback and WE WILL BE BACK.

Frank O. - 2008 Subaru Outback


-----------------------------------------------------------------------

The service was very good. Nick W. responded to my questions very promptly through means of email. He also gave us an idea of what to expect and followed through with that expectation. The other thing that we liked was that as we worked through the internet we didn't have to deal with the games and were able to get to where we needed to be within our budget and without the hassle. I would refer anyone to Nate Wade.

Ogden, UT


-----------------------------------------------------------------------

In 2008 I purchased my first Subaru Outback from Nate Wade Subaru. I purchased it because of very high recommendations from friends who owned or had owned a Subaru. I have driven that car for two years and loved every minute of it.

I have owned rear wheel drive, front wheel drive and four wheel drive vehicles and that Subaru Outback was the best car I have ever driven inthe greatest snow on earth in Utah.

When I saw the 2010 Outback I loved the new look and knew I would own one. When I decided to purchase there was never a doubt I would go back to Nate Wade Subaru to purchase my next Subaru. Tony Swartz was the best, most knowledgeable salesman I have ever worked with and Nicholas Poulos the best business manager. Both gentlemen made my buying experience very enjoyable.

Thank you Nate Wade Subaru!!

J. Poulsen - 2010 Subaru Outback


-----------------------------------------------------------------------

Excellent service and body shop repair performed June 16-23 on my 2006 Subaru Legacy. Joy Hansen (manager) and Chadd Ashby (estimator) were particularly helpful and in constant communication with me as the repairs progressed, and even provided me with a "loaner" when the demanding 3-step auto finish took longer than anticipated. I'd used this body shop's services on a previously owned Subaru, and their service on this visit was as exceptional as I'd come to expect. (I also e-mailed the Utah BBB of my great experience).

The car is beautiful now, and all the body damage is gone, with the auto finish the lovely pearly white in appearance which I'd fell in love with when I purchased the used vehicle from Nate Wade originally. My thanks again to all your excellent staff, which has kept me a regular Nate Wade Subaru customer over the years.

S. Phelps - 2006 Subaru Legacy



-----------------------------------------------------------------------


I needed a car.  My Honda broke down in September 09 and I attempted to get around without a vehicle. Going skiing/getting my kids to ski school was a stressful gamble every week.  At one point I was driving an old car that only started when it wanted to, leaving me and my two boys stranded all sorts of places.  I had to call on my friends daily for rides and, although they dutifully obliged, I could see their patience was wearing thin.

One rainy evening when, the old car I was borrowing wouldn't start, I could not find anyone to help me and the buses had stop running, my sons, ages 9 ,5 and I walked home.  After that two hour walk in the rain with one child whining and the other one crying I decided I was going to buy a car,  even though the thought of a car payment made me nervous.

I decided on a Subaru, if I could afford one, because my children and I ski/camp/travel a lot. I had seen that sign going up Big Cottonwood canyon,"Cars with chains and  4 wheel drive only" and then been turned away from driving up on many a sweet powder day. Maybe, I thought, I should buy for my family's lifestyle and not the cheapest vehicle possible.

That said, I looked up Subaru's on the internet because my one and only experience with a car dealership had been tedious and horrific.  It seemed I could afford a Subaru so I sent Brock, the internet guy at Nate Wade an email expressing interest in a few Impreza's.

To my delight, he did not call me but sent me one simple email back, letting me know the cars I was interested in were still atNate Wade if I wanted to come and look at them to call me.  Hmm, I thought, maybe this wont be so bad.  I filled out a credit application online and made an appt to see him on my next day off.

The day I was supposed to look at the Impreza's, Brock called me, letting me know that only two of the cars I was interested in were on the showroom floor, the other three weren't there yet.  Again I was impressed.  No bait and switch here.  I decided to come anyway, test drove an 08 Impreza which I liked immediately, but decided not to be hasty because I hadn't seen the three other ones yet.  Let me also add that Brock let me test drive the car alone, look at it alone and NEVER did he try to put me in some other vehicle or one out of my price range.  I began to feel like maybe Nate Wade was on my level.  I remember during one of our conversations he said,  "You can only afford what you can afford, there's no sense in being uncomfortable..."  Hmm, yes, definitely on the level.

Also during my car buying process, Nick Westover, the other internet guy helped me too.  Like Brock I felt he was honest and extremely low key. I couldn't make up my mind at one point, he said, "Its fine, here's my number, justcall me whenever you decide something"  Really?  You are going to let me walk off this lot?  Again, no high pressure sales, no intimidation, just  respecting my right to make up my own mind.

I did purchase the 08 Impreza. I love it. What I found amusing it that Nick and Brock called me more AFTER  I bought the car than before. They were both attentive and helpful when it took me days to drop the car off to get the windshield protector on.  They gave me a loaner car which I kept for two days, no one minded.

I had a friend who bought (got coerced into) a truck from another dealership at the same time I bought my Impreza from Nate Wade. She was lamenting the high pressure tactics and her remorse at buying a truck she didn't really want."I didn't go there to buy a vehicle"  She said, "I don't know what happened"  I told her my Nate Wade story. "Yes," she said "I bought my first vehicle at Nate Wade, they were awesome and helpful, I should have gone back there". Indeed. So should everyone!

Laura S. - 2008 Subaru Impreza


-----------------------------------------------------------------------


We went in to purchase a '06 Legacy 2.5I sedan. Everything went like clockwork. I was surprised to learn that I had just nabbed the last 2.5I SE sedan in Atlantic Blue Pearl with a manual tranny in the state.

The only problem is that they had to drive it down from Ogden, and it was late in the evening. Went to pick it up the next day and I couldn't get over the car!!!

I was offered a 2005 Legacy for the night, but due to my wife getting in a accident some months back I declined. We left my old trade in there and took our '06 Civic coupe home.

Over all a very painless sales commitment. Also the F and I manager is great. I will continue to buy from this dealer for a very long time.

Cheers.

Pr5sa - 2006 SubaruLegacy

-----------------------------------------------------------------------



I felt the negotiation was fair and Roger seemed very knowledgeable about the car. The car was nicely detailed and ready for me to drive. I liked the fact that I negotiated the price, for the most part via email and then when it came down to the final step we did that in person.

W. Child


-----------------------------------------------------------------------


My experience with Nate Wade was exceptional. Roger Bird was very helpful in getting me in the car I wanted, at a decent price. I had never purchased a car without the help of my dad, but both Roger and Nick made it very easy and enjoyable. I would highly recommend Nate Wade when looking for both new and used cars.

J. Howes - 2010 Subaru Impreza


-----------------------------------------------------------------------


Our experience at Nate Wade was very refreshing from the moment we walked on the lot and greeted by Dave, to doing the final papers with Steve Yates. Ken Howe and Rob were great to work with. I would refer and come back to purchase another vehicle from this dealer. Your way of doing business, at least with us, was the best. Thanks to all of your sales dept. I hope that we will be as satisfied with the rest of the depts. as we are with the sales dept...

D & J Gage - 2010 Subaru Forester


-----------------------------------------------------------------------


LOVE MY CAR! Brock was great to work with and I would definitely go back again. We bought an extended warranty for used cars from Nate Wade and unfortunately we had to use it.. but it was great and our car was fixed with minimal expense. I also referred my parents to Nate Wade for a brand new Subaru. They love it too!

Annie T - 2004 Nissan Maxima


-----------------------------------------------------------------------


This is a wonderful dealership. The folks are friendly and willing to help. I would highly recommend them. I had a problem with a heat shield on my car. I went to the parts department and asked if I could get a new one. Rather than just give me one the parts person brought 2 out and explained the difference and I received the correct one. I've also had other repairs on my car in both their their body shop and garage and was impressed at the quality and urgency of their work. I feel I was treated fairly and would again recommend the entire dealership

Alan M - 2006 Subaru Outback


-----------------------------------------------------------------------

                                                                                                                                          
 I had a really great experience at Nate Wade. I was able to gear the car I wanted at the price I could only dream of. The credit staff was friendly and made sure the process was quick and painless. It didn't feel like all the other car dealers we had visited. It was if they wanted our business not only today but for a lifetime...and they got it. Thanks Nate Wade.

faf1998